Digital Business Performance & Planning Manager (Associate) - Department for Work and Pensions - HEO
Government Digital & Data -
Location
This campaign includes three vacancies across two business areas: 2 roles in Technology Services (Blackpool and Manchester) and 1 role in Health and Disability (Blackpool, Manchester and Newcastle). Please note that not all vacancies are available at all advertised locations.
Please find further information on the Corporate hub locations here.
Please note: for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027.
About the job
Job summary
Do you have excellent planning skills?
Do you have experience gathering and analysing data?
Do you have excellent communication skills?
If so, this role may be perfect for you.
We are looking for Digital Business Performance & Planning Managers to join our Business Management Teams within Technology Services and Health and Disability.
These roles provide an exciting opportunity for individuals with data gathering and administrative experience to join the team and help identify opportunities to improve our services.
Success in this role relies on understanding the importance of clear and accurate communication with a diverse range of stakeholders, while maintaining a focus on achieving overall business objectives when carrying out day-to-day activities.
The successful candidate will be proactive and customer-focused, taking pride in producing accurate reports and documentation to support the wider team. You will work closely with our SEO Business Managers and have opportunities to develop your skills and progress your career.
We are a small, supportive team looking for someone with strong skills in analysis and insight, who understands the importance of seeing the "big picture" and can work collaboratively across boundaries to deliver the best possible outcomes for the business.
Job description
The Digital Business Performance & Planning Manager contributes to the delivery of the Department's Digital Strategy and business plans across a range of business functions. They assist the business in operating, maintaining and transforming services to support the achievement of Digital and Transformation Group strategic outcomes.
The Business Management Team is responsible for the effective management of workforce planning, risk, group-level finance, business planning, audit, compliance and business performance.
As a Digital Business Performance & Planning Manager, you will support the delivery of departmental workforce planning and recruitment activities.
In these roles, you will:
- Support the Business Management Team with data gathering and the maintenance of trackers, including action logs, recruitment trackers and resource data files. Assist in the design and implementation of workforce plans, helping to identify demand, manage and monitor recruitment against that demand, ensuring appropriate protocols are followed and workforce costs remain within budget.
- Gather and circulate relevant performance metrics on behalf of the team, using online dashboards to track resources. Provide secretariat support during planning sessions.
- Carry out administrative responsibilities for SharePoint and Microsoft Teams channels.
Person specification
When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:
- Proven planning and prioritisation skills to deliver complex tasks to a high standard.
- Proven experience of using Microsoft Office products, particularly Excel, to confidently collate and analyse data, draw conclusions and report information.
- Ability to select appropriate communication styles to maximise understanding and impact.
- Proven experience of managing relationships with a range of stakeholders to achieve common goals and balance competing priorities.
If you would like to learn more about the role, please contact Natalie.Selby1@dwp.gov.uk.
