Junior Content Designer - GDS - HEO

Location

Bristol, Manchester

About the job

Job summary

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

1. Joining up public sector services
2. Harnessing the power of AI for the public good
3. Strengthening and extending our digital and data public infrastructure
4. Elevating leadership and investing in talent
5. Funding for outcomes and procuring for growth and innovation
6. Committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK, and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.

This role is on the GOV.UK programme, which is part of the Government Digital Service (GDS). GOV.UK is the groundbreaking single website for the UK government. Our mission is to make it simple for everyone to interact with government. 

Junior content designers work on our content design teams, which work with departments across government to develop and maintain some of the most-used content on GOV.UK that helps people find information and complete essential tasks. You’ll be joining a thriving community of content designers in GDS and across government, with lots of opportunities to gain new skills and get advice and support from other content professionals. When you start, you’ll go through a comprehensive induction programme covering ways of working, how to publish on GOV.UK and how to respond to common requests from government and public users.

Job description

As a junior content designer on GOV.UK, you’ll be joining a team of experienced content designers and senior content designers. You will:

• work with other junior content designers to respond to queries and requests to update content that come in from the public and government
• create, iterate and manage user-centred content using analytics, user feedback, user research and other sources of information, as well as contributing to content principles, improvements and patterns
• collaborate effectively with relevant stakeholders, making sure appropriate policy and legal checks within other parts of government happen, and that content is published quickly and efficiently
• contribute to the GDS content community and the cross-government content community

Person specification

We’re interested in people with skills and experience in:

• content design - you must have experience of creating, iterating and managing user-centred content 
• using insights and analytics - you should know how to use analytics, user feedback, user research or other sources of information to make decisions about content and how to improve it
• prioritisation - you must have the ability to co-ordinate a number of projects simultaneously, adapt to changing priorities, and work to tight deadlines under pressure 
• stakeholder management - you should know how to work with stakeholders and clients to understand their issues while maintaining content quality
• content publishing tools - you must have experience of using content publishing tools to publish content online