Lead Product Manager - IPO - G6

Location

Newport, NP10 8QQ

About the job

Job summary

Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised

Lead Project Manager

Working with the Service Owner, the Lead Product Manager will make sure that the service provides the best possible experience for our customers and users prioritising the work against a product backlog and roadmap on a value basis.

This role sits at the heart of IPO’s transformation programme, supporting the delivery of our live Patents service as part of Phase 1, while driving forward the redesign of Trade Marks and Designs services in Phase 2. The successful candidate will operate across both delivery landscapes—ensuring continuity and improvement in live services, while shaping future-state design for services yet to be transformed.

Working Style

This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport office.

The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.

Job description

Main duties consist of but are not limited to:

• Collaborate with Service Owners to develop a product vision and strategy, and be accountable for service innovation.
• Collaborate with peers to build and mature the IPO product profession and community of practice.
• Providing leadership and direction to the product teams.
• Owning products end to end, front to back.
• Creation, iteration and on-going maintenance of product roadmaps that supports IPO’s transformation vision.
• Collaborate with stakeholders to resolve key decisions/escalations.
• Engage with Subject Matter Experts, stakeholders and users to inform prioritisation decisions.
• Share compelling product roadmap with business change and communication teams, articulate benefits for internal and external users.
• Supporting teams to define clear, detailed and actionable product requirements.
• Overall delivery of product and programme milestones
• Creation and management of metrics to measure the success of our products, using these metrics to drive business outcomes.
• Supporting the creation of business cases and spend control submission and subsequently ensuring work undertaken is in line with approved spend control authority.
• Ensuring that products are delivered on time and meet quality requirements. Support project and delivery professions to improve team velocity and estimation.
• Performing market research – keeping up to date with developments within IP and the tools and technology available to offer an improved product.
• Performing a range of programme management activities in support of the Service Owner, e.g. preparation of GDS spend controls and reports for Project and Programme Boards

Person specification

Essential criteria

• Experience of transformational digital service and product management.
• Leading multiple cross-functional agile delivery teams
• Managing relationships with suppliers & senior internal and external stakeholders
• Track record of delivering against a consolidated priority backlog within a complex programme environment.
• Designed, built, tested and released new digital services /products including formal governance gateway reviews.

This is a senior organisational role and aligns to the DDaT framework at ‘Expert’ level:

https://www.gov.uk/guidance/product-manager#lead-product-manager

How to apply

Click the 'Apply now' button and complete the application form by providing the following:

CV

• Candidates to note: In order to capture your experience please complete the CV section of the online application form.
• Make sure it clearly shows how you meet the essential criteria listed in the Person Specification 

750-word Personal Statement

• Use this to explain why you're suitable for the role.
• Structure your statement around the essential criteria in the Person Specification.
• Make sure to provide clear examples to show how you meet each requirement.

AI Usage
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. 

For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.

Please visit our Civil Service Careers page - IPO – Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)

If you require job-specific information, please contact  Julyan Elbro
E-mail: Julyan.Elbro@ipo.gov.uk
Telephone: 01633 813722

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Delivering at Pace
• Managing a Quality Service
• Changing and Improving
• Making Effective Decisions