Deputy Director Unity Technology Design and Transformation - HMRC - SCS1

Location

Glasgow, Leeds, Manchester, Newcastle-upon-Tyne

About the job

Job summary

The Unity Programme is a partnership between HM Revenue and Customs (HMRC), the Department for Transport (DfT), the Ministry of Housing, Communities and Local Government (MHCLG) and their Arm’s Length Bodies and Executive Agencies. Our collective vision through Unity is to:

Transform HR, finance, and procurement across HMRC, DfT and MHCLG groups, creating a unified shared service which is user-centric, swift, and cost-effective.  Our colleagues across our departments will be empowered through intuitive, streamlined, and automated processes, improving their experience, freeing up time to focus on primary tasks.  

To bring this vision to reality I am seeking an experienced, visionary and dynamic Deputy Director Technology Design and Transformation to lead one of the government's most ambitious transformation programmes. This role is at the forefront of transforming corporate services, powered by the latest SaaS technologies. 

The Deputy Director Unity Technology Design and Transformation will work closely with the Unity Programme Director and wider programme peers to deliver optimised and accessible tech solutions to the business and colleagues across finance, HR and procurement. This work requires close working with senior officials across the three Departments to deliver benefits from a standardised approach, and with Director Unity Business Services as the programme supports them to transform their business.

This high-profile role is part of the Government Major Programme Portfolio, meaning the successful applicant will be working closely with HMG's Infrastructure and Projects Authority. It demands a leader who thrives in fast-paced environments, champions inclusivity, and possesses a strong track record of establishing Shared Service organisations. 

Your role will be instrumental in not just leading teams but inspiring them – fostering an environment where the best talent can flourish. With your guidance, Unity will not only achieve its goals but also enhance the experience for every customer it serves. 

Job description

As the senior leader for the technology pillar, you will sit at the very heart of this high-profile transformation, ensuring that corporate service technology becomes more effective in supporting of the 100,000 colleagues it will support.  You will be responsible for: 

• Leadership.  Operating with credibility across the cluster and the wider Civil Service (DSIT, CabO and HMT). 
• Implementation.  Owning the implementation of the technology to support Unity operating in an agile manner at pace, including integrations from legacy technology to the new solutions. 
• Stakeholder Management.  Managing a complex array of internal and external relationships with partners and suppliers, to ensure delivery and value for money. 
• Business Change.  Working within the programme, ensure the successful migration to, and adoption of, new systems exploiting opportunities. Driving change and innovation across a substantial team. 
• Technical Leadership.  Demonstrating your technical credibility to ensure best practise and fitness for purpose. 
• KPI Development.  Working with OD, establish and track key performance indicators to measure the success of process improvement initiatives and make data-driven decisions to drive continuous improvement.

As an established expert and leader within the field of SAP ERP systems (Finance, HR and Procurement), you will have extensive experience of guiding a large, multi-disciplinary team and through a significant period of change.

Person specification

• Proven track record of successfully leading tech change and implementing SAP ERP solutions in a complex organisational environment. 
• Strong analytical and problem-solving skills, with the ability to identify root causes of the issue and develop innovative solutions. 
• Excellent communication and collaboration skills, with the ability to effectively operate with stakeholders at all levels of the organisation. 
• Demonstrated leadership abilities, with experience in coaching and developing team members to achieve their full potential. 
• Proven commercial and financial experience to actively manage third party suppliers in delivering their objectives and maintain fiscal control of the project technical expenditure.
• Ability to manage multiple projects simultaneously and prioritise tasks to meet deadlines and deliver results at pace.