Lead Service Transition Manager - Maritime and Coastguard Agency - SEO
Government Digital & Data -
Full-time (Permanent)
£44,241
Published on
15 May 2026
Deadline
31 May 2026
Location: Southampton
The Maritime and Coastguard Agency (MCA) is hiring a Lead Service Transition Manager to ensure vital digital services are successfully delivered into live operational environments.
This is a senior role where your work will support systems that protect lives, ships and the environment, making sure services are reliable, resilient and ready when they’re needed most.
About the role
You’ll take ownership of service transition across a complex portfolio of projects, ensuring new and updated systems are introduced smoothly into live environments.
Working across teams and stakeholders, you’ll play a key role in maintaining service reliability while driving continuous improvement in how services are delivered.
What you’ll be doing
- Leading the transition of new and updated services into live environments
- Defining and managing service transition processes, policies and plans
- Ensuring services are fully ready for operational use with minimal disruption
- Overseeing multiple projects and managing dependencies and risks
- Leading collaboration across teams to align delivery with operational needs
- Managing and developing the Service Transition team
- Driving continuous improvement in service delivery and transition practices
- Supporting a modern, agile approach to service transition
What we’re looking for
- Experience leading service transition or change delivery in complex environments
- Strong knowledge of service transition frameworks and practices
- Proven ability to manage risk and ensure smooth delivery into live services
- Experience working across Agile, Waterfall or hybrid delivery models
- Strong stakeholder management and communication skills
- Experience leading and developing teams
Interested?
This partner post gives you a quick overview
Click through to the full Civil Service Jobs advert to find out more and apply.
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