Senior Delivery Manager - Ministry of Justice - G7
Government Digital & Data -
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.
The Role
Please note this role requires you to pass Security Check clearance. Please click on the link for details.
We’re recruiting for Senior Delivery Managers here at Justice Digital, Data and Science to be part of our warm and collaborative team Legal Aid
This role aligns against Product and Delivery, Senior Delivery Manager from the Government Digital and Data Framework
The Senior Delivery Manager role sits within Justice Digital’s delivery profession and is responsible for enabling the effective delivery of complex, high-risk digital services and products.
Senior Delivery Managers provide leadership and support to multiple delivery teams, manage risks and dependencies, and help teams maintain focus and momentum. You will be responsible for building team capability, promoting agile practices, and influencing senior stakeholders to create a culture of continuous improvement.
You’ll also be an active member of Justice Digital’s delivery management community contributing through mentoring, coaching, and sharing expertise.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
As a Senior Delivery Manager at Justice Digital, you will:
- Lead delivery of complex or high-risk products and services with confidence.
- Build and support high-performing teams that are motivated, inclusive and user-centred.
- Coach and line manage delivery managers and support capability building across the profession.
- Manage dependencies and unblock delivery risks across teams, departments or portfolios.
- Promote agile and lean practices and help teams adopt the most appropriate tools and techniques.
- Communicate effectively with stakeholders across technical and non-technical boundaries.
- Influence decisions and lead change that improves delivery outcomes.
- Take responsibility for complex relationships with contracted suppliers.
- Advocate for professional development and contribute to the wider delivery community.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
- Agile and Lean Practices – You have deep knowledge and experience of working with a range of Agile and Lean tools and techniques, with an ability to coach within and outside of the team. You are a recognised expert who advocates these approaches, continuously reflecting and challenging teams. You should be able to provide evidence of applying these practices in a digital environment.
- Planning – You are able to lead a continual planning process in a very complex environment. You identify dependencies in plans across services and coordinate delivery, managing relationships between different people within and across teams. You coach other teams as the central point of expertise and maintain the cadence of delivery.
- Maintaining Delivery Momentum – You have a proven track record of actively addressing the most complicated risks and identifying innovative ways to unblock issues, managing dependencies across teams, departments or government as a whole, as well as driving teams and setting the pace, and ensuring teams are working towards delivery commitments.
- Making the Process Work – Demonstrable ability to focus on the outcome, challenge and improve disproportionate organisational processes where it impacts the pace of the team. Able to identify what works best for the team and when to utilise certain processes. Understands that all steps in a process must add value. Able to influence and make positive changes to the organisation.
- Leadership – Promote diversity, inclusion and equality of opportunity, respecting difference and external experience. Welcome and respond to views and challenges from others, despite any conflicting pressures to ignore or give in to them. Stand by, promote or defend your own and your team’s actions and decisions where needed seek out shared interests beyond your own area of responsibility, understanding the extent of the impact actions have on the organisation. Inspire and motivate teams to be fully engaged in their work and dedicated to their role.
- Making Effective Decisions – Clarify your own understanding and stakeholder needs and expectations, before making decisions. Ensure decision making happens at the right level, not allowing unnecessary bureaucracy to hinder delivery. Encourage both innovative suggestions and challenge from others, to inform decision making. Analyse and accurately interpret data from various sources to support decisions. Find the best option by identifying positives, negatives, risks and implications. Present reasonable conclusions from a wide range of complex and sometimes incomplete evidence. Make decisions confidently even when details are unclear or if they prove to be unpopular.
Willingness to be assessed against the requirements for SC clearance
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
