Technical Product Manager - Companies House - HEO

Location

Cardiff, Wales, CF14 3UZ

About the job

Job summary

Are you looking to play a pivotal role in delivering exceptional infrastructure to support Companies House services? Come and join our Product Management team!

Companies House Product Managers are passionate about digital innovation and meeting user needs, and we're seeking someone who shares these values to join our team and enhance our digital services.  

We're looking for Technical Product Managers who have proven experience in agile product delivery, leadership, communication, organisational skills, and with a technical background in engineering or computer science or equivalent experience working in software development, engineering, testing or another technical field.

Watch this video to find out more about working in Digital at Companies House

Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work.  We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.   

Find out more about what a great place Companies House is to work

Please note:

• Companies House cannot offer Visa sponsorship to candidates through this campaign
• Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC.
• The team for this role is based in our Cardiff office, where you will be expected to attend at least once per week.  

Job description

Key deliverables of the Technical Product Manager role:

• You’ll be responsible for delivering the product vision, scope and roadmap for our infrastructure and common components services, focusing on engineering, technical requirements, and design elements.
• You will lead on the need for technical service maintenance and infrastructure upgrades, ensuring stakeholders understand and support the prioritisation of these activities.
• You’ll support key stakeholders in planning and developing our infrastructure and common components services keeping them informed throughout delivery.
• Your focus will be on meeting user and business needs, working with the Senior Technical Product Manager to achieve team delivery goals.
• You’ll work with Delivery Managers to ensure requirements are clearly understood and release plans align with expectations.
• You’ll also collaborate across the Product Management team to achieve our delivery and service goals that enable our users to meet their outcomes.
• You’ll be ahead of technical trends in the industry, advising on potential future technologies, and serve as a bridge between engineering and non-technical stakeholders in an agile environment.
• You’ll identify, evaluate, and report technical risks and dependencies during delivery, and work with developers, testers, engineers, architects, quality assurance, release, support, and operations teams to design products efficiently and effectively.
• You will collaborate with other departments to ensure alignment and integration of our digital services across the organisation. This teamwork is crucial for delivering solutions that meet user and business needs.

Responsibilities of the Technical Product Manager include:

• Know your user and represent them at all stages in the product delivery lifecycle.
• Refine, manage and prioritise the backlog and understand key deliverables and manage scope and releases effectively.
• Work with developers, testers, engineers, architects, quality assurance, release, support and operations to effectively design products.
• Define success criteria for testing and product acceptance.
• Ensure requirements are fully understood and that implementation plans match expectations.
• Create and maintain product documentation.
• Communicate the product vision and manage stakeholders effectively and align Engineering and product teams behind common goals, serving as a bridge between engineering and non-technical stakeholders.
• Own and update the roadmap for our infrastructure and common services and for the modernisation of our services, and execute a product vision by focusing on the engineering/technical needs and design aspects of our products and services.
• Educate and advocate for technical service maintenance and infrastructure upgrades, securing stakeholder buy in for the importance of prioritising these activities - Work with our delivery managers on dependency mapping, assessing technical risks and dependencies across delivery.
• Deliver products using agile methodologies and principles.
• Support our technical experts, Service Managers, Senior Responsible Owners and Workstream Leads in strategically planning and developing our infrastructure and our common/shared services.
• Support our Service colleagues in attending and presenting at Service Standard Assessments for our digital services where appropriate.
• Research and follow technical trends in the industry and advise on potential future technologies.
• Support the product management community to deepen and broaden their technical knowledge and skills.

More information about the role can be found on the GOV.UK website

Person specification

We are looking for the following experience and skills which will be assessed at sift and interview. 

Experience

We are looking for applicants who have:

• Strong technical knowledge, someone with a background in engineering or computer science or equivalent experience in a technical field.
• Experience of working in software development, engineering, testing or another technical field.
• Experience delivering and maintaining technically complex products or services.
• Strong experience communicating complex technical concepts to stakeholders to secure buy-in.
• Familiar with different development practices and experienced in discussing and recommending options.
• Proven experience in prioritisation, scope management and stakeholder management.
• Successful track record of delivering digital services to users and experience of fast-paced, complex, technical deliveries.
• Delivering products or services using agile methodologies.