Senior Business Analyst - Maritime and Coastguard Agency - SEO
Government Digital & Data -
Location
Southampton
About the job
Job summary
Can you translate complex business problems into clear, actionable requirements that drive effective digital solutions?
Do you enjoy working with diverse stakeholders to shape services that meet real user and organisational needs?
Have you led business analysis on large or complex projects using recognised Business Analysis methodologies and tools such as Agile?
If so, we’d love to hear from you!
The Maritime and Coastguard Agency (MCA) is seeking a Senior Business Analyst to join its Information Technology Directorate, a team dedicated to delivering world‑class digital services that support the organisation’s critical mission. Within this directorate, the IT Delivery Management function oversees the direction and governance of digital portfolios, programmes, and projects, ensuring value for money and alignment with government priorities.
You will become part of the Business Analysis team, a highly collaborative group providing vital analytical insight to inform evidence‑based decision‑making. The team works across people, processes, data, and technology to understand business needs, shape opportunities, and define the requirements that enable successful service design and transformation. As a senior member, you will contribute to complex, high‑impact projects while helping to strengthen the business analysis community through best‑practice sharing and mentoring
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers
Job description
As a Senior Business Analyst, you will lead complex analytical work to understand business problems, define user and organisational needs, and shape effective digital and process‑based solutions. You will manage stakeholder relationships, identify opportunities for improvement, and use data‑driven insights to guide decision‑making and prioritisation. You will also support the development of the business analysis community by sharing best practice and mentoring others
Your responsibilities will include, but aren’t limited to:
- Manage and maintain strong stakeholder relationships.
- Support the business analysis community through best‑practice sharing and mentoring.
- Analyse business problems and identify opportunities for improvement.
- Conduct research to understand people, processes, data, and technology within the business.
- Identify improvement options, assess impacts, and define success measures.
- Gather, refine, and document user and business needs for service development and testing in an Agile environment.
- Use analysis‑led insights to support prioritisation and minimum viable product decisions.
- Ensure new services meet user needs and align with organisational goals and constraints.
For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Person specification
Required experience:
To be successful in this role you will need to have the following experience:
- Possesses a functional appreciation of business analysis methodologies such as Agile.
- The use of analysis and modelling techniques and tools.
