Lead Delivery Manager - Government Digital Service - G6

Location

London, Manchester

About the job

Job summary

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

1. joining up public sector services
2. harnessing the power of AI for the public good
3. strengthening and extending our digital and data public infrastructure
4. elevating leadership and investing in talent
5. funding for outcomes and procuring for growth and innovation
6. committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need

The Government Digital Service (GDS), part of the Department for Science, Innovation and Technology (DSIT), exists to help government create brilliant public services that empower people in the UK. We work at the very centre of government to drive digital transformation, focused on users in line with the blueprint for modern digital government

The Products & Services Directorate (P&S) within GDS is at the forefront of delivering nation scale citizen facing products to create great public services that are accessible, inclusive and easy to use, including:

• GOV.UK app: building a personalised and proactive relationship with users, making it easier to interact with government 
• GOV.UK Mailbox and Notifications, GOV.UK Pay, GOV.UK Notify, GOV.UK Forms and Emergency Alerts: building services once, to be used across government and public sector 
• GOV.UK AI: maximising opportunities of current technological advances to develop citizen facing AI experiences

Job description

We are seeking passionate Lead Delivery Managers who thrive in fast-paced environments and possess expert knowledge of Agile and other methodologies to enable national scale delivery at pace

As a Lead Delivery Manager you’ll be responsible for leading work within the P&S  directorate portfolio, working directly with our multidisciplinary, highly skilled teams, as well as teams and partners across government and the wider public sector

Responsibilities:

• lead delivery across multiple teams at different stages of development and product life cycle
• own delivery, tracking and ongoing iteration and updating of the delivery plan, including the critical path
• lead on developing and implementing delivery methods that combine both permanent civil servants and other people and resources seamlessly, and to best effect, this includes leading on the procurement of our strategic tech & security delivery partners, working with leadership to define scope
• being responsible for the review, improvement and evolution of our collective delivery management; implementing new process, tools and ways of working where necessary to meet our objectives
• eliciting and maintaining our area OKRs (working closely with all delivery and product leads) - you will then be accountable for the reporting of our work, helping to hold the area to account for its effectiveness overall
• work with our delivery managers to identify, communicate and manage risks, issues, dependencies and blockers - help identify and resolve issues before they arise
• work within GDS processes, and with senior delivery groups across GDS to track progress against plans and directly manage delivery managers and lead delivery managers and develop a wider community of talented delivery managers

Person specification

Our delivery professionals work on a diverse range of projects, products and services within GDS and across government departments. You’ll have strong interpersonal skills and enjoy working in a demanding, high profile agile environment. You’ll be passionate about agile working, care about technology and know how to make projects succeed. You’ll share the belief that how you work is as important as what you deliver.

You’ll be bright, empathetic and persuasive.

We’re interested in people who have:

• a significant track record of successfully delivering digital projects and products
• a deep understanding of agile and lean methodologies and how they help deliver products and services at scale
• a deep understanding of the digital landscape
• experience in matrix-managing multidisciplinary teams
• experience in promoting agile practices across an organisation
• a significant track record of successfully delivering complex programmes or portfolios of work, leading, coordinating and motivating multi-site / multi-department teams