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Senior Technology Delivery Manager

Home Office Digital, Data and Technology -

Full-time (Permanent)
£54,000 - £64,900; £54,000 - £59,400 (National), £59,000 - £64,900 (London)
Published on
23 January 2023
5 February 2023

The job on offer

🚀 What you'll be doing 🚀

As a Senior Technology Delivery Manager, you will be responsible for delivering products within agreed timescales, to cost and quality standards. Depending on the product, you may be responsible for 2-3 smaller delivery teams, or alternatively a single delivery team to deliver a more complex/technical product. 

You will work in close partnership with Product Managers in-order-to deliver value against the product vision. You will work with senior stakeholders, effectively translating technical concepts and influencing where necessary.

You will be expected to use your experience and expertise to work with flexibility, selecting and applying appropriate delivery techniques based on the requirements of the delivery. 

You will be required to flex the delivery approach to get the best out of your teams, providing them with support and guidance to enable successful delivery.

You will work with colleagues in Home Office Commercial when contracts need organising and negotiating. 

You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions.

You will be expected to mentor, coach or line manage members of the delivery community, sharing your experience and knowledge. As a member of the DDaT community, you will also contribute to cross-government communities of practice and help to set good practice and standards.

Your role

You will be responsible for:

  • Translating a single product roadmap into one complex, or multiple delivery plans, considering the people and skills required for each delivery team and using delivery data to set milestones based on forecasts where possible
  • Delivering in line with the capacity and availability of the delivery teams, leveraging frameworks to find the right suppliers when necessary, and budgeting effectively for resourcing needs 
  • Effectively managing risks, issues, and dependencies, acting on delivery data and adapting ways of working to mitigate risks
  • Forming a partnership with Product Managers to effectively influence relevant senior stakeholders, translating technical concepts to non- technical stakeholders
  • Assessing the effectiveness across multiple delivery teams, engaging and motivating teams in different ways depending on their needs, and facilitating collaboration across delivery teams when required
  • Using feedback loops, data analysis, and small experiments to iteratively improve the product, service, and ways of working within the delivery
  • You will also be expected to carry out the following day to day activities:
  • You’ll be working in the Migration & Borders Technology Programme (MBTP) with multi-disciplinary teams that work with an agile mindset.
  • Liaising with internal and external stakeholders, you will manage the backlog and lead agile ceremonies such as Daily Stand-up, Sprint, Planning and Retrospectives.
  • You will be expected to help remove impediments to the team, whilst keeping in mind the needs of the stakeholders.
  • Working closely with the Product manager, you will identify risks and issues, liaise with the commercial team and align the Roadmap to the backlog.
  • You will lead the team with agile principals, demonstrating working software to stakeholders whilst motivating the team.
  • Making conscious trade-offs that balance speed, scope and quality across all dimensions of delivery.
  • Ensuring that any tech debt incurred has a strategy for repayment and is understood by all stakeholders.
  • Using experience of effective delivery to advise on the day-to-day ways of working in-order-to bring out the best in teams, facilitating appropriate team ceremonies where necessary.
  • Providing support and guidance to Associate Technology Delivery Managers and wider team members, in line with individuals’ needs, with the aim of making the team as successful as possible.

👀 About you 👀

Essential Skills

  • Using your well-developed people skills to set individuals up for success and help create an effective team environment.
  • Using previous experience, expertise and current metrics to identify, understand, and improve team delivery performance.
  • Applying appropriate techniques taken from different methodologies to effectively deliver successfully within a given context.
  • Managing budgets and commercial supplier relationships
  • Understanding what good governance looks like and how to implement improvements.
  • Acting as the Delivery Manager for one or more delivery teams through a complete delivery lifecycle (prepare, deliver, improve)

Desirable Skills

Ideally you will also have the following skills or some experience in:

  • Engaging stakeholders within a complicated, high-pressure environment.                     
  • Balancing multiple priorities and dealing with ambiguity
  • Acting as the Delivery Manager for multiple delivery teams at the same time.
  • Line managing Associate Delivery Managers.


  • A qualification in a recognised delivery methodology (e.g. Scrum, Lean Kanban, SAFe, Prince 2)
  • Relevant technical delivery management or technical project management experience.

Why choose us

The Home Office has created a government-leading bespoke career framework that enables career planning, while ensuring our people can be the best they can be. The framework includes Heads of Role, who are industry specialists. They build communities, set standards for what ‘good’ looks like, and ensure we have the right people in the right jobs at the right time.

We also have a profession management unit, which aims to provide the best professional experience to all our technical staff with a real passion for – and focus on – continuous professional development. We invest heavily in our people as part of growing our collective capability.

The salary for this role is: £54,000 - £64,900; £54,000 - £59,400 (National), £59,000 - £64,900 (London)

This post is eligible for DDaT RRA. Successful candidates with exceptional skills and experience may apply for a Recruitment Retention Allowance.

This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in line with departmental priorities and could be reduced or withdrawn at any time.

Please note for this role you will require SC clearance. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 5 years.

💜 Some of the benefits our people enjoy 💜

  • Civil Service pension schemes with an average employer contribution of 27%.
  • Season ticket loans and rental deposit loans
  • Cycle to work and payroll giving
  • Employee discounts - including a huge number of retailers (via the Edenred platform), Microsoft Home Use programme and gym membership
  • Avariety of staff recognition schemes including thank you vouchers
  • Health and wellbeing initiatives including monthly mindfulness sessions
  • Staff support networks
  • Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid
  • Maternity and adoption support leave (paternity leave) of 2 weeks full pay
  • Up to 5 days paid leave for volunteering
  • Study leave and support for studying for a qualification or other accredited development relevant to your role.

Location: Croydon, Manchester or Sheffield

Hybrid working of up to 60% working from home.

For full job description and application process please follow the "Apply" link or click here.

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