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Taking my interest in tech to the next level with an apprenticeship

Anessa Mariyam, DevOps apprentice at DWP Digital

Annesa Mariyam, DevOps apprentice at DWP Digital shares what it's like being an apprentice at the largest government department.

It was my sister who alerted me to the job advert for the Level 4 DevOps apprenticeship programme at DWP Digital. I’d been looking for training and apprenticeship opportunities and she thought that this would be the perfect fit. 

The great thing about it was that I wasn’t required to have any previous experience, just an interest in technology and a passion for learning – both of which I had.

My background was working in education, with a focus on teaching the humanities and curriculum planning.  And whilst I didn’t have any official tech experience, I was always known as the unofficial tech support amongst my colleagues!

 

Applying for the apprenticeship

The application process was rigorous. When I applied I had to complete an aptitude test. Once I passed that, I had a video interview stage where I was asked questions on screen to which I had to video record my response. The next stage was to create a presentation on a selected topic and be asked questions about it. The final stage was the online assessment centre where we had a paired task followed by a one-to-one interview. 

After finding out I was successful in getting the role, I was offered an amazing opportunity to attend a 4-month bootcamp at the beginning of the apprenticeship. This ensured I was equipped with the foundational knowledge required for the role. During the bootcamp I learnt coding fundamentals, working with AWS, using Terraform and Kubernetes.

 

A typical day as a DevOps apprentice

I’m really enjoying my apprenticeship so far. It’s been challenging enough to keep me engaged and learning. 

I usually start my day with a short recap over what I did the day before and what I plan to do in the day. This is in preparation for the squad’s daily stand-up which happens at 9:15am every day. I then catch up with some of the other apprentices on my team, do an emotional check in to see how everyone is feeling, and see if there’s any work we’d like to work on together or share any learning.

After completing work on my assigned ticket and attending any meetings booked in for the day, I usually spend the last half an hour of my day updating my daily log on the work I completed along with screenshots. This is so I can update my apprenticeship portfolio.

I also take one day a week to complete off the job training. DWP Digital offers many training courses for employees ranging from how to work with AWS and Azure, to professional Scrum training which I have recently completed and got my first Professional Scrum Master I certification. 

Outside of work, I love the outdoors and being next to water, so I frequent trips to local parks, reservoirs and lakes. I also love working with the youth, so I volunteer my spare time in holding sessions for them.

 

Working at DWP Digital

I didn’t quite realise how big DWP Digital would be. I’ve always worked in organisations where I knew everyone’s name so it’s a big change for me here. It definitely makes you feel like you’re a part of something bigger than just yourself.

And I’m really enjoying having the opportunity to work in an organisation that celebrates diversitydifferent cultures and inclusion – things which are really important to me. 

Anyone considering applying for an apprenticeship should definitely go for it. It’s a great way to start your career in IT without going through the traditional university route. You get hands-on experience working on live projects that make a difference. You also gain a qualification with lots of training opportunities, whilst also earning a salary. 

DWP Digital runs several apprenticeship programmes throughout the year. Find out more and subscribe for updates on our careers website.


Explore jobs at DWP Digital

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DWP Digital
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DWP Digital
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Digital With PurposeDo you want to play a pivotal role in delivering some of the country’s most important tech projects? We are Digital With Purpose. That’s digital with people, passion and progress at our heart. We’re recruiting innovative, curious, and enthusiastic digital specialists who want to be part of our huge transformation.DWP Digital build and maintain user-friendly digital services for the Department for Work and Pensions, that enable millions of people to access the help, advice and financial support they need. Whether our users need to claim benefit, get help finding a job, or understand their State Pension, we’re the team designing, developing and delivering the world-class digital services they need.Own your careerThe large-scale digital transformation we’re undergoing requires a wide range of skills. We have over 5,000 experts working on a variety of important projects in multidisciplinary teams across the UK.  If you want a career with a real work-life balance, that blends challenge and opportunity with flexibility and support, you’ll find it here. We need people with experience in engineering, data, product design, architecture and much more. Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.An award-winning teamIn 2022, our award highlights include being awarded Kong’s Top Public Sector Innovation Award and the Red Hat Innovation Award. We also won the Organisational Exit from the Pandemic category at the UK IT Industry Awards and were highly commended for Digital Transformation Project of the Year. At the Civil Service Awards, we won Best Use of Data and Technology and won the cross-government award One Civil Service for collaborating on issuing cost of living payments.Where you’ll workWe have seven digital hubs located across the country – Birmingham, Blackpool, Leeds, London, Manchester, Newcastle and Sheffield. They are designed to enable agile ways of working, allowing teams to collaborate to deliver world-class government digital services.Our Manchester hub is in St Peter’s Square. Right in the heart of the city, it’s easily accessible by tram, bus or rail.On-site facilities include a café, cycle shelter, showers, and Wudu washing facilities. It's also home to our user experience lab and UX command centre.We recognise that a healthy work-life balance is important. That’s why we’ve embraced a hybrid working approach that allows DWP Digital employees to spend up to 60% of their week working from home.Find out more about jobs with us. Visit our careers site today, subscribe to our newsletter and follow us on LinkedIn, Twitter and Instagram.

DWP Digital
Senior Backup and Recovery Engineer
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