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Helpthemove secures key partnerships and broadens its service portfolio in the first half of 2023

Helpthemove, an industry-leading provider of utility management services, has had an impressive start to 2023, successfully onboarding a multitude of high-profile clients.

This year, Helpthemove has notably forged partnerships with several major social housing providers, including North Lanarkshire Council, West Dunbartonshire Council, Canterbury City Council, Caerphilly County Borough and Ipswich Council. The collaboration with West Dunbartonshire Council, one of Scotland’s largest council areas, represents a significant stride for the company in achieving its goals.

A spokesperson from West Dunbartonshire Council, said: “We found utility management for vacant properties a significant challenge, demanding excessive time and causing avoidable rental losses. 

“Helpthemove transformed this process for us with their streamlined service. They automated move notifications, expedited supply transfers, provided dedicated assistance, and offered excellent training. The result was reduced staff time, quicker property turnovers, and minimised rental loss. 

“We highly recommend Helpthemove to other councils dealing with utility issues in void properties. Their expert, time-saving service significantly contributes to the sustainability of tenancies.”

Helpthemove's core mission within the housing association sector is to support those under governmental pressure to expedite moving processes and reduce home vacancies. Their wide range of services, from collaborating with large contractors for property maintenance to managing meters and providing debt clearance, streamline operations and offer comprehensive support.

In addition, Helpthemove has also expanded its footprint in the Build-to-Rent (BTR) sector by securing contracts with numerous leading organisations, including: Sigma Capital Group, Dandara Living, Urban Bubble, Fizzy Living, I Live Around and Heimstaden.

Vicky Robinson, City Operations Manager at Dandara Living (Manchester), said: “Helpthemove has proven to be an invaluable partner in managing utilities for our numerous apartments. The streamlined process, enhanced by their strong relationships with utility providers and a user-friendly dashboard, has significantly improved our efficiency. Additionally, the dedicated and responsive support team have been instrumental in resolving complex issues swiftly and effectively.”

Strengthening its service portfolio even further, Helpthemove has partnered with hundreds of new lettings branches, including Property Store, Cullen Property, Cairn, Property Stop, Hunters Castleford, Sarah Mains, and Pygott Crone. Leveraging Helpthemove’s automated solutions, these letting agents can now concentrate more on their landlords, significantly reducing time spent on administrative tasks.

Stephen Henesy, CEO of Helpthemove, commented, “We’ve seen significant growth in our partnerships and capabilities in the first half of 2023, and we anticipate this momentum to carry forward. Our team remains deeply committed to pioneering solutions and delivering efficient, purposeful services to our clients.”

With ambitious projects planned for the rest of the year, Helpthemove continues its mission to make property management effortless for letting agents and social housing. Through strategic partnerships and constant innovation, the company remains at the forefront of the utility management sector.

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