MaxContact, the Manchester-based customer engagement software provider, has earned international recognition for its inspiring leadership team after two members of its senior team were named winners in the 2026 Inspiring Leaders Awards.
Presented by the Inspiring Workplaces Group, the awards recognise individuals who make a meaningful difference to their people, their organisations, and workplace cultures.
MaxContact Chief Executive Ben Booth and Marketing Director Kayleigh Tait were both honoured for their people-first approach to leadership.
The Inspiring Leaders Awards complement the global, story-based Inspiring Place to Work™ Awards programme. While the latter recognises organisations for creating exceptional workplace cultures, the Inspiring Leaders Awards celebrate individuals whose actions inspire others, strengthen cultures and demonstrate what it means to put people first.
Open to entrants worldwide, part of the awards were judged using employee testimonials along with a formal application form. Winners were selected for their ability to inspire belief, build trust, create belonging, and empower those around them.
MaxContact employs around 85 people and has grown steadily as demand for its customer engagement technology and AI-enabled solutions has increased. The technology is used by sales, service and collection teams worldwide to help businesses communicate effectively with customers and prospects.
The recognition reflects MaxContact’s commitment to building an organisation that views its people as a genuine competitive advantage.
The Inspiring Leaders Awards success is the latest recognition of the company’s people-first approach. Earlier this year, MaxContact was named one of the UK's most thriving companies to work for in the 2026 Culture 100 Awards.
Just 23 people were recognised in the Senior Leadership category, and Kayleigh Tait, Marketing Director at MaxContact, said, “This is a huge honour, particularly because it was open to entries around the world, not just the UK. Any award success is always exciting because it recognises the impact of the whole team and how we work together and collaborate to serve our customers with market-leading products and true expert service and support. This one feels really special because it came from nominations from the team, and I’m incredibly moved by it.”
Ben Booth was one of 16 recipients in the CEO category, and he says the recognition is a testament to how the whole company has embraced communication and positive success.
He said, “A business can only ever be as good as its people, and we’re always working to find new ways to help every single staff member work to the best of their ability. It’s important to me that everyone in the business knows what we’re working towards, and can share their ideas, ask questions and help shape our business. When we can empower our people to feel happy at work and share in others' successes, everyone can feel that they are contributing towards something special.”
“I’m thrilled for Kayleigh’s award success as she thoroughly deserves it, and I’m humbled that the team have also recognised the people-first culture that we’re building. We don’t take this lightly, as our people are central to how we run the business. It’s been a hugely successful year, and that’s down to the hard work and efforts of everyone across the company.”
For more information, visit maxcontact.com.
