Interaction Designer - Government Digital Service - G7

Location

Bristol, London, Manchester

About the job

Job summary

The Government Digital Service (GDS) is the digital centre of government — we are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

1. joining up public sector services
2. harnessing the power of AI for the public good
3. strengthening and extending our digital and data public infrastructure
4. elevating leadership and investing in talent
5. funding for outcomes and procuring for growth and innovation
6. committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.

Job description

The GOV.UK app team is designing and delivering the future of how people in the UK interact with the government, through a personalised and proactive digital experience. In July, GOV.UK launched the public beta version of the GOV.UK app, establishing the technical and design foundations for a native app experience. This work builds on extensive user research and over 14 years of insight and learning from GOV.UK, ensuring the app is grounded in evidence, accessibility, and user needs.

As a designer on the team, you will work on a product used by millions, with a strong focus on meaningful personalisation that makes complex government services feel simpler, more relevant and more human. 

This is a rare opportunity to influence the future direction of a product that matters, tackle genuinely complex design challenges, and design with purpose.

As an Interaction Designer you will:

• help design and deliver native apps that meet user needs on iOS and Android
• work effectively in a multidisciplinary, agile environment, adapting quickly to changes in requirements, priorities or user needs
  use research and analytics to understand users needs, identify problems and test different designs
• design collaboratively and in the open, engaging your team and the wider design studio with the design process
• champion accessibility and inclusion, consider the impact of new technologies and ensure that designs meet legal requirements
• collaborate with designers in other teams and departments, reviewing each other’s work and developing shared patterns
• design cutting-edge interaction patterns, ensuring innovation is grounded in real user needs and technical feasibility

Person specification

We’re interested in people who:

• design clear, usable, and accessible interfaces for apps, delivering a native mobile experience
• have experience in making effective decisions with user research data
• have experience of working with senior stakeholders and the ability to negotiate important design decisions
• have experience of engaging with people in a variety of ways (eg, workshops or co-design activities)
• have an understanding of the importance of inclusive, equitable, accessible and sustainable public services
• have a working knowledge of WCAG 2.1 and how it is used to develop accessible products and services
• have experience of working closely with developers to help design components and patterns that can be reused across products and services
• have experiencing in exploring cutting-edge interaction patterns in native apps