Senior Officer (DDaT Financial Performance) - National Crime Agency - HEO

Location

Belfast, Bristol, Birmingham, London, Warrington, Leicester, Normanton

For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 – March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period.

Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy.

About the job

Job summary

Information about the Command

Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success.
The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents.

Information about the Business Area

Sets the NCA’s data and technology strategy, aligned with corporate strategy and broader UK Government technology strategy. Setting and governing the NCA’s approach to selecting and implementing technology through the Technical Design Authority and its sub-board, the Architecture Assurance Board. The CTO team will research and recommend new systems and technologies as required, as well as helping guide strategic business decisions and develop long-term strategies.

Job description

The Service Performance team within DDaT seeks to deliver performance improvement through managing budgets, contracts and key stakeholder partnerships where we deliver or receive services and capabilities for other Government Bodies. This role requires someone with the ability to manage relationships with key stakeholders, be able to understand complex data and manage it within the parameter of IT budgets, governance and agreements with key partners.

This role sit within the  Delivery manager - Government Digital and Data Profession Capability Framework

This senior officer role will support DDaT's stakeholder and budget management with key government partners on a range of IT capabilities, some provided to NCA byt partners and others delivered on behalf of other government partners. This will include support to the Tracer team which delivers innovation services on behalf of NCA the Home Office Digital Communications Capabilities Partnership (which is turn part of Homeland Security Group). The other aspect of this role will be managing performance as a result of Change programmes. This will include looking at the impact of change and working with key programmes delivering new IT capabilities, to support the funding requirements to manage these new IT capacities as 'Run Services'.

Duties and Responsibilities:

Finance management:

• Maintaining complex Excel models, ensuring compliance with budget governance.
• Managing transaction approval / processing, budget management, forecasting and reporting.
• Management and oversight of the project budget, supporting and working with the project leads.
• Working closely with the contract management team to provide financial performance data.
• Support driving DDAT financial efficiencies both with key stakeholders and commercial suppliers.

Planning and Forecasting:

• Support annual business planning and setting targets to meet key team and Agency objectives.
• Understand requirements of IT services/change activity to ensure continuity of service and inform financial planning/development of the annual budget requirements.

Stakeholder engagement:

• Regular engagement and partnering with key stakeholders (within and outside NCA) and ensure activity is aligned to NCA governance / controls.
• Engaging with suppliers and stakeholders across the agency to introduce change and implement improvements across the performance team.
• Representing the NCA at key internal and external partner meetings.

Person specification

Communicating between the technical and non- technical:

Conveys technical and non-technical information clearly and effectively through written and verbal communication.

Financial management:

Manages complex Excel models, has strong numeracy and financial management skills.

Team dynamics and collaboration:

Works effectively with others to focus on and achieve joint outcomes, rather than individual goals.

Making a process work:

Ensures activity is aligned to NCA budgets and governance to achieve successful outcomes.

Planning:

Effective financial forecasting and reporting to drives efficiencies, supporting annual business planning.