Senior Business Analyst - UK Health Security Agency - G7

Location

Birmingham, Leeds,
Liverpool, London –
Canary Wharf

About the job

Job summary

We are looking for a Senior Business Analyst with the right experience to understand and analyse user and business needs in relation to Surge Response.The  Chief Data Officer (CDO) Group mission is:

To enable UKHSA to make the nation’s health secure through safe and innovative digital capabilities and by the transformation of public health data, analysis,insight and surveillance.This role sits within the Surge Response Service Programme:

As part of its remit for Emergency Preparedness, Resilience and Response, UKHSA acts as a Category 1 responder under the Civil Contingencies Act2004. The Government states that UKHSA should have well-tested response capabilities to detect, contain and treat novel infectious diseases as part of its responsibility for preparing for the risk of ‘Emerging Infectious Disease’.The Surge Response Service (SRS) Programme will build a flexible and scalable set of capabilities to respond to a range of health threats. This includes the capability for health protection teams,organisations, and the public to order test kits, fulfil orders, process and notify results and support contact tracing and targeted advice and guidance.

 Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job description

As a Senior Business Analyst, you will be responsible for understanding and analysing user and business needs for initiatives which will typically be large or complex.You will ensure that outcomes are aligned with the service vision and business strategy, you will be expected to proactively contribute to SRS strategy by linking between current and future business models and delivering to business architecture.Acting as a critical friend you will challenge constructively to achieve solutions that are fit for purpose, facilitate collaboration and communicate with all stakeholders to support the design, build and delivery to meet the user needs. This role is aligned to the Delivery, Data and Technology Framework (DDAT) career pathway Senior Business Analyst.

A Senior Business Analyst has a good understanding of strategic arenas and leads analysis on large and complex initiatives:

• Analyse and understand business problem and opportunities
• Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
• Lead on research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology, to identify problems, assess impacts and shape effective, value-driven solution
• Lead on the identification and elaboration of business needs to enable effective design, development and testing of services and business change
• Collaborate with the delivery squads to make decisions on prioritisation and minimum viable product by using analysis-led insights
• Ensure new products and services developed meet business and user needs, are aligned with organisational goals and take account of business and policy constraints. Where conflicting needs are identified they are challenged and resolved with the appropriate stakeholders.
• Develop, coordinate and agree sign off the As-Is and To-Be business process and requirements.  
• Coordinate Stakeholder analysis and communication ensuring that stakeholder management is an ongoing process for the team.
• Manage and coordinate business analysis activity across the squad
• Line Manage 1x SEO Business Analyst
• Be active member of the UKHSA Business Analysis Community of Practice, developing the methodologies and approaches that are used across the agency.

Please note the above is not exhaustive.

Person specification

Essential Criteria

• Practitioner level knowledge and experience in requirements management using a broad range of analysis techniques, including a business analysis related qualification or equivalent experience in business analysis.
• Extensive experience of leading the defining and managing business needs, user needs and requirements, including problem statements, epics, features, user stories, acceptance criteria and non-functional requirements. Ability to negotiate and address conflicts, ensure traceability of requirements and facilitation of prioritisation. 
• Strong influencing capabilities with experience of communicating with, influencing and managing stakeholders from all levels, including resolving issues.
• Experience of working in Agile and in multi-disciplinary teams.  Ability to define and agree the scope of your role within the squad and negotiate on delivery priorities.
• Experience of context, problem and option analysis, including leading work to understand context, problems and root cause.  Can lead the approach to option development and evaluation with alignment to the bigger picture of the agency’s goals and strategy.
• Experience of leading process analysis and evaluation to identify business problems and to support the design, test, build, implementation and assessment of Business process improvement.
• Experience of using Business modelling techniques and defining good practice for eliciting appropriate information to create effective models.  Able to demonstrate the use of business modelling outcomes to support decision making.
• Experience of developing business scenarios and acceptance criteria to support Testing.
• Excellent people management skills, able to engage and lead, with a passion for stretching and improving both teams and processes.