Senior Digital Delivery Manager - Ministry of Housing, Communities and Local Government - G7

Location

Bristol, Darlington, Manchester, Wolverhampton

About the job

Job summary

We are MHCLG   

Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives.

Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time.

The role is within Digital Tools who work closely with other Technology teams, including Cyber Security and Technical Architecture (Cloud, AWS, Azure and Data), to ensure M365 tools and solutions are secure, well-designed and fit for purpose.

The Senior Digital Delivery Manager role is responsible for driving structured delivery across digital services and technical workstreams, ensuring work progresses at pace, risks are surfaced early, and dependencies are actively managed. 

The role brings clarity, momentum, and visibility to delivery.

Find out more about our Digital teams and what they are working on through our MHCLG Digital blog.  Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment.

Job description

As a Senior Delivery Manager, you'll:

• Set clear delivery plans for agreed work, including milestones, ownership, timelines and dependencies
• Maintain delivery momentum by removing blockers and addressing drift or unmanaged scope
• Ensure teams understand priorities, delivery commitments and what success looks like
• Coordinate operational, technical and business stakeholders to support timely delivery
• Ensure the right people are engaged at the right points, preventing handoff gaps or ownership confusion
• Clarify roles and responsibilities where ambiguity exists across teams or workstreams
• Actively manage risks, issues and dependencies, maintaining a live RAID log and escalating early where required
• Apply proportionate delivery approaches, including milestone‑based, phased or iterative methods, introducing sprint‑based delivery where appropriate
• Ensure solutions transition smoothly into live service, with agreed ownership, documentation and support arrangements in place

Person specification

As a Senior Delivery Manager, you'll have:

• A minimum of 3 years experience driving delivery in complex digital or technical environments
• Experience planning and tracking delivery against milestones and agreed timelines
• Ability to bring structure and clarity to ambiguous or evolving work
• Strong risk, issue, and dependency management capability
• Strong written and verbal reporting skills, including communicating risks and delivery status to senior stakeholders
• Experience supporting high‑performing delivery teams through effective planning, coordination and issue resolution
• Experience applying proportionate delivery approaches suited to the context (e.g. milestone-based, phased or iterative delivery)

Desirable experience:

• Exposure to digital transformation or legacy modernisation programmes
• Relevant certifications (e.g. AgilePM, Scrum, SAFe, MSP, Prince2 Agile)
• Familiarity with ServiceNow and enterprise digital tooling environments (e.g. Microsoft  365)