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Image of DWP Digital apprentice, Fazz Ahmad.

For National Apprenticeship Week, Fazz Ahmad shares his experience of joining one of the largest digital departments in the UK on their apprenticeship programme. 

I joined DWP Digital in January of 2021 on an infrastructure apprenticeship in the Tech Services team. 

Passion for technology 

For as long as I can remember, I’ve had a knack for technology. I’m always reading up on the latest tech and observing how quickly the digital world is advancing. I’ve never really been one to spend my week sitting in a classroom regurgitating information from books and so I didn’t feel that the conventional university route was best for me. I’ve always benefitted from having a strong work ethic and the ability to get things done on a practical level – both of which are key elements to this apprenticeship scheme

 

Sense of importance 

I’m currently assigned to Hybrid Cloud services, where we have a huge responsibility to ensure we are delivering the best technical services to the public. This role is even more important during these unprecedented times as organisations are conforming to remote working and this digital way of life, which allows them to stay connected to their customers.

In DWP Digital, this is vital in order to be able to deliver their critical services to members of the public that are in need. The work I do allows me to have a positive impact on lives and this gives us a sense of accomplishment.

 

Learning on the job

I’m able to integrate both on the job training with university work, allowing me to maintain my strong work ethic, but also actively put into practice what I learn in the classroomin the real-world working environment. 

I truly believe that for anyone looking to gain invaluable experience within the workplace, alongside attaining a degree qualification, should definitely look at applying for the degree apprenticeships. This apprenticeship has provided me with a great opportunity to pursue my digital career giving me the supporting qualifications and experience. 

 

How I found the application process 

I found the application process with DWP Digital quick and straightforward. A few days after submitting my application, I was contacted and told I’d been shortlisted. This lead to video interviews which were well structured and then finally an assessment stage – which was not as daunting as it sounds! Due to the current pandemic, everything was done virtually, which DWP Digital handled impeccably. 

In regards to the assessment stage the advice I would give is: be yourself! I cannot stress this enough. The worst thing you can do is lie to yourself and later find that you don’t fit in with the culture and values that the company holds. It’s a supportive environment, especially as an apprentice. It can be daunting starting out without any experience within the field, however, this should encourage you to apply for the opportunity to learn. There is a brilliant support structure to aid you in completing the apprenticeship to get the best out of you as a professional. 

 

If you want to kick start your digital career then you can find out about other apprenticeship opportunities on DWP Digital Career site or subscribe to their newsletter for upcoming roles. 

 

 

Explore jobs at DWP Digital

Senior Network Engineer
Manchester

Digital With PurposeDo you want to play a pivotal role in delivering some of the country’s most important tech projects? We are Digital With Purpose. That’s digital with people, passion and progress at our heart. We’re recruiting innovative, curious, and enthusiastic digital specialists who want to be part of our huge transformation.DWP Digital build and maintain user-friendly digital services for the Department for Work and Pensions, that enable millions of people to access the help, advice and financial support they need. Whether our users need to claim benefit, get help finding a job, or understand their State Pension, we’re the team designing, developing and delivering the world-class digital services they need.Own your careerThe large-scale digital transformation we’re undergoing requires a wide range of skills. We have over 5,000 experts working on a variety of important projects in multidisciplinary teams across the UK.  If you want a career with a real work-life balance, that blends challenge and opportunity with flexibility and support, you’ll find it here. We need people with experience in engineering, data, product design, architecture and much more. Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.An award-winning teamIn 2022, our award highlights include being awarded Kong’s Top Public Sector Innovation Award and the Red Hat Innovation Award. We also won the Organisational Exit from the Pandemic category at the UK IT Industry Awards and were highly commended for Digital Transformation Project of the Year. At the Civil Service Awards, we won Best Use of Data and Technology and won the cross-government award One Civil Service for collaborating on issuing cost of living payments.Where you’ll workWe have seven digital hubs located across the country – Birmingham, Blackpool, Leeds, London, Manchester, Newcastle and Sheffield. They are designed to enable agile ways of working, allowing teams to collaborate to deliver world-class government digital services.Our Manchester hub is in St Peter’s Square. Right in the heart of the city, it’s easily accessible by tram, bus or rail.On-site facilities include a café, cycle shelter, showers, and Wudu washing facilities. It's also home to our user experience lab and UX command centre.We recognise that a healthy work-life balance is important. That’s why we’ve embraced a hybrid working approach that allows DWP Digital employees to spend up to 60% of their week working from home.Find out more about jobs with us. Visit our careers site today, subscribe to our newsletter and follow us on LinkedIn, Twitter and Instagram.

DWP Digital
Senior Backup and Recovery Engineer
Manchester

Digital With PurposeDo you want to play a pivotal role in delivering some of the country’s most important tech projects? We are Digital With Purpose. That’s digital with people, passion and progress at our heart. We’re recruiting innovative, curious, and enthusiastic digital specialists who want to be part of our huge transformation.DWP Digital build and maintain user-friendly digital services for the Department for Work and Pensions, that enable millions of people to access the help, advice and financial support they need. Whether our users need to claim benefit, get help finding a job, or understand their State Pension, we’re the team designing, developing and delivering the world-class digital services they need.Own your careerThe large-scale digital transformation we’re undergoing requires a wide range of skills. We have over 5,000 experts working on a variety of important projects in multidisciplinary teams across the UK.  If you want a career with a real work-life balance, that blends challenge and opportunity with flexibility and support, you’ll find it here. We need people with experience in engineering, data, product design, architecture and much more. Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.An award-winning teamIn 2022, our award highlights include being awarded Kong’s Top Public Sector Innovation Award and the Red Hat Innovation Award. We also won the Organisational Exit from the Pandemic category at the UK IT Industry Awards and were highly commended for Digital Transformation Project of the Year. At the Civil Service Awards, we won Best Use of Data and Technology and won the cross-government award One Civil Service for collaborating on issuing cost of living payments.Where you’ll workWe have seven digital hubs located across the country – Birmingham, Blackpool, Leeds, London, Manchester, Newcastle and Sheffield. They are designed to enable agile ways of working, allowing teams to collaborate to deliver world-class government digital services.Our Manchester hub is in St Peter’s Square. Right in the heart of the city, it’s easily accessible by tram, bus or rail.On-site facilities include a café, cycle shelter, showers, and Wudu washing facilities. It's also home to our user experience lab and UX command centre.We recognise that a healthy work-life balance is important. That’s why we’ve embraced a hybrid working approach that allows DWP Digital employees to spend up to 60% of their week working from home.Find out more about jobs with us. Visit our careers site today, subscribe to our newsletter and follow us on LinkedIn, Twitter and Instagram.

DWP Digital
Digital Performance Analyst
Manchester

Digital With PurposeDo you want to play a pivotal role in delivering some of the country’s most important tech projects? We are Digital With Purpose. That’s digital with people, passion and progress at our heart. We’re recruiting innovative, curious, and enthusiastic digital specialists who want to be part of our huge transformation.DWP Digital build and maintain user-friendly digital services for the Department for Work and Pensions, that enable millions of people to access the help, advice and financial support they need. Whether our users need to claim benefit, get help finding a job, or understand their State Pension, we’re the team designing, developing and delivering the world-class digital services they need.Own your careerThe large-scale digital transformation we’re undergoing requires a wide range of skills. We have over 5,000 experts working on a variety of important projects in multidisciplinary teams across the UK.  If you want a career with a real work-life balance, that blends challenge and opportunity with flexibility and support, you’ll find it here. We need people with experience in engineering, data, product design, architecture and much more. Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.An award-winning teamIn 2022, our award highlights include being awarded Kong’s Top Public Sector Innovation Award and the Red Hat Innovation Award. We also won the Organisational Exit from the Pandemic category at the UK IT Industry Awards and were highly commended for Digital Transformation Project of the Year. At the Civil Service Awards, we won Best Use of Data and Technology and won the cross-government award One Civil Service for collaborating on issuing cost of living payments.Where you’ll workWe have seven digital hubs located across the country – Birmingham, Blackpool, Leeds, London, Manchester, Newcastle and Sheffield. They are designed to enable agile ways of working, allowing teams to collaborate to deliver world-class government digital services.Our Manchester hub is in St Peter’s Square. Right in the heart of the city, it’s easily accessible by tram, bus or rail.On-site facilities include a café, cycle shelter, showers, and Wudu washing facilities. It's also home to our user experience lab and UX command centre.We recognise that a healthy work-life balance is important. That’s why we’ve embraced a hybrid working approach that allows DWP Digital employees to spend up to 60% of their week working from home.Find out more about jobs with us. Visit our careers site today, subscribe to our newsletter and follow us on LinkedIn, Twitter and Instagram.

DWP Digital
Senior Software Engineer
Manchester

Digital With PurposeDo you want to play a pivotal role in delivering some of the country’s most important tech projects? We are Digital With Purpose. That’s digital with people, passion and progress at our heart. We’re recruiting innovative, curious, and enthusiastic digital specialists who want to be part of our huge transformation.DWP Digital build and maintain user-friendly digital services for the Department for Work and Pensions, that enable millions of people to access the help, advice and financial support they need. Whether our users need to claim benefit, get help finding a job, or understand their State Pension, we’re the team designing, developing and delivering the world-class digital services they need.Own your careerThe large-scale digital transformation we’re undergoing requires a wide range of skills. We have over 5,000 experts working on a variety of important projects in multidisciplinary teams across the UK.  If you want a career with a real work-life balance, that blends challenge and opportunity with flexibility and support, you’ll find it here. We need people with experience in engineering, data, product design, architecture and much more. Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.An award-winning teamIn 2022, our award highlights include being awarded Kong’s Top Public Sector Innovation Award and the Red Hat Innovation Award. We also won the Organisational Exit from the Pandemic category at the UK IT Industry Awards and were highly commended for Digital Transformation Project of the Year. At the Civil Service Awards, we won Best Use of Data and Technology and won the cross-government award One Civil Service for collaborating on issuing cost of living payments.Where you’ll workWe have seven digital hubs located across the country – Birmingham, Blackpool, Leeds, London, Manchester, Newcastle and Sheffield. They are designed to enable agile ways of working, allowing teams to collaborate to deliver world-class government digital services.Our Manchester hub is in St Peter’s Square. Right in the heart of the city, it’s easily accessible by tram, bus or rail.On-site facilities include a café, cycle shelter, showers, and Wudu washing facilities. It's also home to our user experience lab and UX command centre.We recognise that a healthy work-life balance is important. That’s why we’ve embraced a hybrid working approach that allows DWP Digital employees to spend up to 60% of their week working from home.Find out more about jobs with us. Visit our careers site today, subscribe to our newsletter and follow us on LinkedIn, Twitter and Instagram.

DWP Digital
Senior Software Engineer
Manchester

Digital With PurposeDo you want to play a pivotal role in delivering some of the country’s most important tech projects? We are Digital With Purpose. That’s digital with people, passion and progress at our heart. We’re recruiting innovative, curious, and enthusiastic digital specialists who want to be part of our huge transformation.DWP Digital build and maintain user-friendly digital services for the Department for Work and Pensions, that enable millions of people to access the help, advice and financial support they need. Whether our users need to claim benefit, get help finding a job, or understand their State Pension, we’re the team designing, developing and delivering the world-class digital services they need.Own your careerThe large-scale digital transformation we’re undergoing requires a wide range of skills. We have over 5,000 experts working on a variety of important projects in multidisciplinary teams across the UK.  If you want a career with a real work-life balance, that blends challenge and opportunity with flexibility and support, you’ll find it here. We need people with experience in engineering, data, product design, architecture and much more. Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.An award-winning teamIn 2022, our award highlights include being awarded Kong’s Top Public Sector Innovation Award and the Red Hat Innovation Award. We also won the Organisational Exit from the Pandemic category at the UK IT Industry Awards and were highly commended for Digital Transformation Project of the Year. At the Civil Service Awards, we won Best Use of Data and Technology and won the cross-government award One Civil Service for collaborating on issuing cost of living payments.Where you’ll workWe have seven digital hubs located across the country – Birmingham, Blackpool, Leeds, London, Manchester, Newcastle and Sheffield. They are designed to enable agile ways of working, allowing teams to collaborate to deliver world-class government digital services.Our Manchester hub is in St Peter’s Square. Right in the heart of the city, it’s easily accessible by tram, bus or rail.On-site facilities include a café, cycle shelter, showers, and Wudu washing facilities. It's also home to our user experience lab and UX command centre.We recognise that a healthy work-life balance is important. That’s why we’ve embraced a hybrid working approach that allows DWP Digital employees to spend up to 60% of their week working from home.Find out more about jobs with us. Visit our careers site today, subscribe to our newsletter and follow us on LinkedIn, Twitter and Instagram.

DWP Digital
Senior Software Engineer
Crewe

Digital With PurposeDo you want to play a pivotal role in delivering some of the country’s most important tech projects? We are Digital With Purpose. That’s digital with people, passion and progress at our heart. We’re recruiting innovative, curious, and enthusiastic digital specialists who want to be part of our huge transformation.DWP Digital build and maintain user-friendly digital services for the Department for Work and Pensions, that enable millions of people to access the help, advice and financial support they need. Whether our users need to claim benefit, get help finding a job, or understand their State Pension, we’re the team designing, developing and delivering the world-class digital services they need.Own your careerThe large-scale digital transformation we’re undergoing requires a wide range of skills. We have over 5,000 experts working on a variety of important projects in multidisciplinary teams across the UK.  If you want a career with a real work-life balance, that blends challenge and opportunity with flexibility and support, you’ll find it here. We need people with experience in engineering, data, product design, architecture and much more. Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.An award-winning teamIn 2022, our award highlights include being awarded Kong’s Top Public Sector Innovation Award and the Red Hat Innovation Award. We also won the Organisational Exit from the Pandemic category at the UK IT Industry Awards and were highly commended for Digital Transformation Project of the Year. At the Civil Service Awards, we won Best Use of Data and Technology and won the cross-government award One Civil Service for collaborating on issuing cost of living payments.Where you’ll workWe have seven digital hubs located across the country – Birmingham, Blackpool, Leeds, London, Manchester, Newcastle and Sheffield. They are designed to enable agile ways of working, allowing teams to collaborate to deliver world-class government digital services.Our Manchester hub is in St Peter’s Square. Right in the heart of the city, it’s easily accessible by tram, bus or rail.On-site facilities include a café, cycle shelter, showers, and Wudu washing facilities. It's also home to our user experience lab and UX command centre.We recognise that a healthy work-life balance is important. That’s why we’ve embraced a hybrid working approach that allows DWP Digital employees to spend up to 60% of their week working from home.Find out more about jobs with us. Visit our careers site today, subscribe to our newsletter and follow us on LinkedIn, Twitter and Instagram.

DWP Digital
Lead Cloud Infrastructure Engineer
Manchester

Digital With PurposeDo you want to play a pivotal role in delivering some of the country’s most important tech projects? We are Digital With Purpose. That’s digital with people, passion and progress at our heart. We’re recruiting innovative, curious, and enthusiastic digital specialists who want to be part of our huge transformation.DWP Digital build and maintain user-friendly digital services for the Department for Work and Pensions, that enable millions of people to access the help, advice and financial support they need. Whether our users need to claim benefit, get help finding a job, or understand their State Pension, we’re the team designing, developing and delivering the world-class digital services they need.Own your careerThe large-scale digital transformation we’re undergoing requires a wide range of skills. We have over 5,000 experts working on a variety of important projects in multidisciplinary teams across the UK.  If you want a career with a real work-life balance, that blends challenge and opportunity with flexibility and support, you’ll find it here. We need people with experience in engineering, data, product design, architecture and much more. Opportunities to work with us range from early talent and apprenticeships that will enable you to grow with DWP Digital, all the way up to senior roles that will allow you to shape the future direction of the organisation. Our dedication to development means you’ll have ample opportunity to learn and thrive at the cutting-edge of the industry.An award-winning teamIn 2022, our award highlights include being awarded Kong’s Top Public Sector Innovation Award and the Red Hat Innovation Award. We also won the Organisational Exit from the Pandemic category at the UK IT Industry Awards and were highly commended for Digital Transformation Project of the Year. At the Civil Service Awards, we won Best Use of Data and Technology and won the cross-government award One Civil Service for collaborating on issuing cost of living payments.Where you’ll workWe have seven digital hubs located across the country – Birmingham, Blackpool, Leeds, London, Manchester, Newcastle and Sheffield. They are designed to enable agile ways of working, allowing teams to collaborate to deliver world-class government digital services.Our Manchester hub is in St Peter’s Square. Right in the heart of the city, it’s easily accessible by tram, bus or rail.On-site facilities include a café, cycle shelter, showers, and Wudu washing facilities. It's also home to our user experience lab and UX command centre.We recognise that a healthy work-life balance is important. That’s why we’ve embraced a hybrid working approach that allows DWP Digital employees to spend up to 60% of their week working from home.Find out more about jobs with us. Visit our careers site today, subscribe to our newsletter and follow us on LinkedIn, Twitter and Instagram.

DWP Digital

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