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UX RESEARCHER

As a UX Researcher, you’ll help your team of UXers, strategists, producers, designers and developers understand user needs. Working with stakeholders, you’ll explore user behaviours and motivations by conducting primary research and analysis, and reporting on your findings and recommendations.

We especially encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the technology industry.

Key duties & responsibilities

  • Understand where are the gaps in current knowledge that need to be filled in order to help the organisation meet the objectives of their project
  • Know which techniques and methodologies are appropriate to generate specific kinds of insights into user behaviour and needs, so that research activities are focused on delivering value to the end-user
  • Evolve traditional research methods to suit the fast-paced and ever-evolving experience research, and to adapt to our clients’ budgets
  • Design and plan out research activities including the schedule of activities, methods, analysis and outcomes
  • Use data, quantitative and qualitative insight to gather that knowledge and identify patterns, behaviours and interactions that are useful to the organisation and project
  • Collaborate with clients, analysts, producers, designers and developers to shape strategic propositions
  • Develop discussion guides, facilitate interviews, moderate usability tests and workshops, both remotely and in person, and analyse and share findings
  • Create unbiased surveys, personas, user journeys and studies – including usability tests for service and product prototypes – as required by the project
  • Take research into actionable insights and communicate this in a succinct and human-centred way to stakeholders and the team
  • Support the UX lead by taking on business ideas and directing them through the correct channels

The Ideal Candidate

  • Experience in an applied research setting, including experience integrating user research into product designs and strategy (Minimum 2 years experience)
  • Can understand, apply & deliver research findings
  • Has good awareness of digital, specifically websites – including general knowledge of how search engines operate, website best practice and CMS capabilities
  • Has Good working knowledge of qualitative and quantitative research.
  • Has Good knowledge of a wide range of UX and market research methods and techniques, such as usability studies, field research, creation of user profiles or personas, participatory design, survey research and statistical analysis.
  • Can build & maintain relationships across stakeholder groups
  • Understands the impact of the work being delivered
  • Is confident planning & prioritising workloads
  • Is confident working with all sorts of budgets, especially when those may be tight, to provide the best value for our clients
  • Takes ownership of their development plan
  • Is confident when communicating to stakeholders within the team & across clients

What we offer

£35,000

Other benefits include a training budget, pension scheme, flexible working hours, and drinks on Wednesdays (because hump day).

95% of our clients are charity and not-for-profit organisations. We actively seek to work with this type of client and this means you’ll get to work with some very nice people indeed.

About Fat Beehive

We are a small team of about 30 who, when not working from home, work in relaxed, informal offices in a converted warehouse in Borough (London) and Ancoats (Manchester). There is often cake. There is often music playing. We don’t have a ping pong table, table football or an office dog (although we do borrowmydoggy and get regular visitors!). 

Fat Beehive is dedicated to providing a friendly, relaxed, safe, fulfilling and fair work environment – see what it’s like. We want to create an environment where people want to come to work – one that engages them to give their best. 

We’ve all chosen to work in the charity design sector because we want to help bring about positive social change – and we know that starts with us as individuals. We’re always challenging ourselves to work in a way that puts awareness of power, diversity and inclusivity at its heart. 

We don’t work for oil, mining, arms, banking and sweatshops. But we do work for charities that challenge these and more. Come join us.


Visit https://www.fatbeehive.com/jobs/ux-researcher/ to apply

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