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MD Culture Club: Numark Digital

Joining us for the latest edition of MD culture club is exciting new digital venture within The Phoenix Group, Numark DigitalThe Phoenix Group is a European healthcare logistics and pharmacy retail company, Numark Digital is a team of technology and product specialists aiming to help drive the digital transformation of pharmacy in the UK.

We spoke to three members of their team to find out exactly what it's like to work there.


The talent lead...
Gill Wesley, Talent Acquisition Coordinator

Can you tell us a little bit about the company, before describing the culture at the organisation?    

As one of Europe’s leading healthcare providers, it is our mission to contribute to the health and well-being of the people of Europe. After all, we deliver health! Our corporate responsibility however goes beyond that mission. As a company, we must ensure that our growth creates value not just for us, but also for society and the environment in which we operate

How does the company go above and beyond to attract and retain tech talent?

Attracting and retaining Tech talent is recognised as one of our core areas of investment and we are able to offer remote, and hybrid working so you will join a team who work in a comfortable, collaborative and productive environment where respect and teamwork are core.

We offer opportunities to develop skills and expertise and knowledge sharing of a number of Technical Specialists in the UK and Europe. We offer a variety of formal and informal training programs to help acquire and build specialised skills. Learning and development takes place both on the job and through formal training, leaders programme, or in collaboration with others. The variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

On top of this, we have an extensive benefits package which includes pension, cycle to work, Retail and Leisure discounts and many more.

What does the future look like for the company and its employees?

Utilising pharmacies and online pharmacy services will continue to be a strategic part of taking the first line of pressure off the NHS. Joining Numark Digital means joining one of Europe’s leading health care providers, who are constantly investing in digital services with a  mission statement to be market leaders in this sector.


The new starter...
James Scarr, Digital Product Owner

Can you describe your role at the company?

  • Digital Product Owner
  • Manage the development roadmap & backlog for the Hey Pharmacist portfolio 
  • Make data-driven recommendations to business stakeholders
  • Key contact between the business and the development team

What was it about the organisation that attracted you to the role?

  • Ambition & vision of the leadership team
  • Agile way of working, the agencies the team work with - I had great experience working with the AND Digital agency in a previous role
  • Great portfolio of products that really make a different to patients lives

Can you describe the onboarding process you’ve experienced?

  • Really well-balanced onboarding from in person meeting in the fulfilment centre on day one so I can see the inner workings, a concise list of key 121s to get in the diary, and invites to all the core stand ups and regular meetings
  • HR have been really helpful when dealing with personal setup (bank, tax, pension, etc)
  • Great 121 management from my line manager, clear and open conversations on the best ways of working, clear expectation on timescales on key requests


The long term employee...
Tony Blacker, Digital Product Owner

Can you describe your role at the company?

  • Digital Product Owner for our websites ‘unified platform’
  • Key contact between the business and the development team

You’ve been at the company for a number of years, can you tell me what has kept you at the company for so long?

  • Getting to work with like-minded and passionate people
  • Seeing the company grow and embrace digital change

What would you say to a person considering joining the company?

Great opportunity to make your mark and impact


To find out more about careers at Numark Digital, click here.


If you’re a member and would like to take part in a future edition of our Culture Club series, please contact ami@manchesterdigital.com.

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