Infrastructure Engineer - ONS - G7

Location

The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport, Titchfield (Fareham), Manchester, London.

All colleagues are required to work from their contractually allocated site for at least 40% of their working time. Due to current capacity constraints there is currently an exception for colleagues based at the Manchester office with office attendance being 20%, this is expected to move to 40% attendance in 2025-26.

The induction process for the role will be conducted in person

About the job

Job summary

The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration.

We are looking for an Infrastructure Engineer to join our DAP (Data Access Platform) team working with in our Corporate IT & Services Division. You will be supporting a newly commissioned big data platform (Cloudera) where we are looking for someone to establish and embed best practices into the team. A passion for delivering good customer service putting users at the heart of every decision whilst maintain a secure system.

ONS are committed to flexible ways of working that support a healthy work-life balance. ONS has already considered how this job could be right sized for applicants working flexibly and we are happy to explore options with you about working part time, in a job share or flexibly, in line with our hybrid working policies.

Job description

The Role

As an Infrastructure Engineer you will manage third party provision of infrastructure services and the provision of expertise to develop architectural solutions for infrastructure services, throughout the service product life cycle. 

Responsibilities:

• Lead and direct the team in in building, managing, supporting, and maintaining the Cloudera Data Platform (version 7.2.18 or 7.3.1) according to departmental policy. 
• Work with technical architects to translate the architectural designs into Live operation in a supportable way
• You will work in a technical leadership role and ensure coherence in the team’s application of infrastructure / technology (Cloudera Data Platform and AWS)
• You will work under the direction of the Grade 7 Senior IT Service Manager for DAP
• You may be seconded to the Project Delivery profession as technical Subject Matter Expert (SME) for the Cloudera Data Platform
• You will contribute to the upskilling of team members and peers

Person specification

Essential Criteria:

• Service Focus - Expert - You can maintain focus on the entire life cycle of the service and ensure it’s at the forefront of readiness activities. You can understand and communicate service benefits to end users. You can ensure that service focus is championed within your team and actively recommend its adoption. 
• IT Infrastructure - Expert - You can lead teams in the design, implementation, administration and support of infrastructure solutions and services. (Cloudera Data Platform on AWS) 
• Coding and Scripting - Working - You can interact with and read code. You can carry out baseline repair activities. 
• Problem Management - Practitioner - You can ensure that the right actions are taken to investigate, resolve and anticipate problems. You can co-ordinate the team to investigate problems, implement solutions and take preventive measures. 
• Testing - Expert - You can manage testing activities within development or integration activities. You can manage risks and take preventative action when risks become unacceptable. You can manage customer relations.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Information Security
• Ownership and Initiative
• Troubleshooting and Problem Resolution
• Technical Understanding