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Using Customer Insights for Enhanced Website Performance

In the vast sea of online content, organisations need to strategically position themselves to attract and retain customers. One crucial aspect to consider is the power of organic search results. 


Did you know that the top organic results on Google enjoy an average click-through rate (CTR) of 45.61%? This highlights the importance of optimising your website for search engines to improve visibility and drive traffic. Once visitors land on your site, personalised CTAs can further boost conversion rates, offering a 202% higher success rate compared to generic ones. Additionally, leveraging insights from heatmaps and session recordings can provide valuable data on user behaviour, helping you refine your online strategy for optimal performance. 


By building a web conversion optimisation strategy into your digital approach, you can navigate the complexities of the digital with confidence and drive meaningful results for your organisation.

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