Delivery Manager

Driver and Vehicle Standards Agency

Apply before 11:55 pm on Monday 29th April 2024

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Details

Reference number

349805

Salary

£40,808 - £44,454

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

DVSA - Strategy Planning and Performance

Type of role

Digital

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Location

You can choose from Birmingham, Oldham, Bristol, Newcastle, Nottingham or Swansea as your home office.

About the job

Job summary

Are you interested in Delivery management with a passion for innovation?

If so, we’d love to hear from you!

There’s never been a better time to join the DVSA.  

Our Digital-first vision  is supported by a clear strategy which allows our staff to develop and grow.   

Click to find out more the award-winning services we work on and what’s on offer for you, helping drive your career forward. 

If you want to find out more about this role, get tips on the application or ask the hiring manager (Dan Bewick - Tech Services Delivery and Service Manager) any questions, join us for a virtual information session on 23rd April at 17:30. Click here to register. 

Job description

As our Delivery Manager, you will play a pivotable role in Tech Services, responsible for ensuring efficient and effective delivery of key projects and initiatives. You’ll lead a team of matrix managed resources to deliver exciting delivery projects or tasks aimed at modernizing the agency and improving how our colleagues carry out their duties, which keeps Britain’s roads safe and moving. You will be leading the delivery roll out of our new WAN supplier the whole DVSA estate and the roll out of tech to new offices. Alongside this supporting other functions looking at internal Tech Services processes and ways of working to overcome business problems and delivering the change required so the service we provide matches internal expectations.

You are passionate about innovation and will provide strong leadership to your Delivery Management team, including guidance and direction as they deliver their projects, such as Tech Refresh and fostering a culture of accountability, collaboration and continuous improvement.

The key to successful delivery will be ensuring in-scope business requirements are delivered within time constraints. This is a critical role in the context of building sustainable capability to operate, support and improve technology services.

Other responsibilities will include:

• Leading the delivery of medium-size projects on a day-to-day basis, and supporting the delivery of larger delivery projects.
• Motivating people to deliver great customer service and optimise delivery.
• Understanding when and how to employ Agile and traditional delivery management techniques to get the best result.
• Demonstrating effective delivery management skills to multitask within tight deadlines.
• Develop and maintain a comprehensive delivery plan, including scope, timelines and resource allocation.
• Monitor and report on project progress, milestones and performance metrics to senior management, stakeholders and other relevant parties.
• Demonstrate leadership by providing guidance to staff to support the delivery of objectives.
• Collaborate with internal and external stakeholders such as external suppliers, operational teams, User Services, Infrastructure etc to ensure alignment, gather requirements and manage expectations

For further information please see the attached Role Profile.

Additional Information

This role can be based in Bristol, Swansea, Nottingham, Newcastle, Chadderton or Garrett’s Green, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this. 

Person specification

We are looking for individuals who have:

• Proficient knowledge of working within a project management environment
• Proficient at delivering IT projects and programmes as a project manager or delivery manager
• Expert in communication, to technical and non technical stakeholders
• strong understanding of how to apply agile and waterfall approaches
• Possess leadership skills to develop, mentor and motivate the team

There may be an element of travel associated with this role to other DVSA offices, with some infrequent overnight stays.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. 

About Us 

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. 

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. 

We’re working hard to:  

• Make roads safer.
• Improve services for our customers.
• Make road transport greener and healthier.
• Harness the potential of technology and data.
• Grow and level up the economy.

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society. 

We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+. 

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.  

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Leadership

Benefits

• An environment with flexible working options where we encourage a great work-life balance.
• Exceptional pension with an employer contribution of an average of 27%.
• Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Latest IT and Tech devices.  
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues. 
• Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
• Wide range of discounts schemes on high street names.
• Employee assistance program for health and wellbeing. 
• Cycle to work scheme and Gym membership offers.
• For more information see visit our careers page.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply  

As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

You will need to provide your CV and a Personal Statement (1250 words).

Please structure your Personal Statement (1250 words) to provide detailed evidence of each of the following: 

• Experience with working on medium or large IT hardware or infrastructure projects.
• Evidence of where you have demonstrated effective planning, resource management, risk and issues management, governance, assurance and requirements management within a project environment.
• Evidence of where you have demonstrated excellent communication and negotiation skills when liaising with a variety of stakeholders.
• Evidence of where you have tackled a challenge and implemented a solution to keep your project on track.

Sift & Interview Dates  

The sift is due to take place from 30th April 2024.

Interviews are due to take place w/c 13th May 2024.

This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.   

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.  

The selection process will be designed specifically for the role. As a result, your assessment will include: 

• An interview.

You’re encouraged to become familiar with the candidate pack attached, as you may be assessed against any of the criteria recorded within. 

The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful. 

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.  

You can read more about Success Profiles here. 

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name :Digital Resourcing Team
• Email :DigitalResourcing@dft.gov.uk

Recruitment team

• Email :dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

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