Programme Delivery Manager

Department of Health and Social Care

Apply before 11:55 pm on Thursday 9th May 2024

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Details

Reference number

350483

Salary

£66,832

Leeds - £66,832, London - £70,831

A Civil Service Pension with an average employer contribution of 27%

Job grade

Grade 6

Contract type

Permanent
Loan
Secondment

Length of employment

This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment).

Business area

DHSC - Chief Scientific Advisor Group - Central Data Office

Type of role

Business Management and Improvement
Digital
Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Location

Leeds, London

About the job

Job summary

The Department of Health and Social Care (DHSC) helps people live more independent, healthier lives for longer. We lead, shape and fund health and social care in England, making sure people have the support, care and treatment they need, with the compassion, respect and dignity they deserve.  

The Chief Data Officer’s (CDO) Directorate is a new directorate that sits within the Chief Scientific Advisor Group. This new function is responsible for setting the approach to and direction and ambition of all data related services, platforms and projects within DHSC.  

It will deliver corporate and ministerial data services, lead cross-Whitehall data relationships, drive improvements and innovations in the department’s use of data and develop, define and promote the department’s role and purpose with respect to data across the Department of Health and Social Care and its Executive Agencies (EAs).  

CDO is responsible for the Migration of OHID Products (MOP) Programme a highly complex transformational programme of work to transition analytical products, systems and processes on to new infrastructure and support systems. 

This programme of work is a mix of migration, transition, consolidation, adaption and transformation of existing data and digital products systems and processes. We intend to both ‘move and improve' the systems and processes that support our health intelligence and analysis provision.

We are recruiting to the post of Programme Delivery Manager. The post holder will lead the delivery of the MOP programme, providing overall direction to the work, managing stakeholders, procuring relevant external resource, managing budgets and delivery and liaising with other relevant bodies, in particular NHS England and the UK Health Security Agency.

Job description

This role is critical in the delivery of the Migration of OHID Products (MOP), an essential programme of work to move and improve the Department's data and analytical products and processes, making them fit for the modern data and digital age.  This programme is a significant piece of work in the CDO Portfolio.

As Programme Delivery Manager,

• You will be an excellent communicator, able to explain complex ideas to a range of audiences and maintain stakeholder engagement across diverse groups.
• You will have a strong record of project and programme delivery using different methodologies such as scaled lean/agile and be able to manage others (both via line management and within more informal teams) to plan and deliver complex programmes of work with a focus on technology and digital transformation.
• You will show strong initiative and resilience and be someone who enjoys generating their own ideas and plans before gaining senior support for them. 
• You will be experienced in budget management, procurement and in the management of contractors in a digital and technology transformation context. You will be able to make good judgements on value for money and the successful integration of contracted resource with established in house teams. 
• You will be proactive in identifying and resolving problems, working with key stakeholders to engage them in generating and implementing solutions. You will have the ability to bring together a diverse range of views across teams, the department and other organisations to come to an agreed solution and navigate and overcome barriers to success. 
• You will be excellent at developing strategic approaches to complex problems, good in particular at situated technical challenges in the context of broader institutional and political context. You will have the confidence and flexibility to examine, question and constructively challenge and critique a range of proposed solutions and approaches whilst maintaining momentum and direction for CDO related projects.

Person specification

As Programme Delivery Manager your responsibilities will be to:

• Provide oversight of programme governance, ensuring that governance meetings are well run, decisions made and implemented promptly and risks appropriately identified and escalated.
• Bring together the diverse range of stakeholders affected by this programme and provide them with a coherent plan and communications strategy to ensure that they are all meaningfully engaged with the work.
• Own and produce a wide range of artefacts necessary to facilitate decision making, maintain pace and progress of the programme and be the key co-ordinator of and point of knowledge across a range of requirements for data related products produced and owned by data service teams.  
• Run procurement processes and manage contracts once in place.
• Manage upwards effectively ensuring the responsible senior civil servants are properly briefed and engaged with the work.
• Line manage the associate delivery manager also being recruited as part of this process.
• Work closely with the responsible senior civil servant to iterate the delivery plans for this programme, ensuring that the approach remains appropriate and responsive to potentially changing external circumstances.
• Act as the main point of contact for key external stakeholders, in particular NHS England and the UK Health Security Agency.
• Undertake a program of continual professional development.
• Be an advocate for and leader of Agile and Lean approaches to delivery within and outside the team and directorate.

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate.

You should pursue a programme of continuous professional development in accordance with any relevant professional registration or statutory requirements, while maintaining appropriate awareness of service provider requirements.

Key Skills and Experience Required:

• Demonstrable experience as a delivery manager.
• Experience in managing digital, data and or technology transformation programmes using a range of delivery methodologies and project disciplines
• Experience of operating in complex environments, building the case for, supporting and delivering transformational change, preferably in a digital, data or technology context.  
• Demonstrable leadership experience, setting direction for and motivating teams in complex and ambiguous contexts
• Excellent organisational skills and the ability to manage tight and sometimes conflicting deadlines, proactively prioritising your own and your team's time.
• Experience in running senior level governance and providing assurance to senior leaders.
• Experience in procurement and contract management
• Excellent stakeholder engagement and communications skills, with a particular focus on communicating complex technical concepts to lay audiences.
• Excellent communication and presentation skills written and verbal.
• Open to learning and development opportunities and continual professional development.
• Understanding of and commitment to equality and diversity.

Desirable:

• Experience in health data field

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Changing and Improving
• Managing a Quality Service
• Delivering at Pace
• Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

• Seeing the Big Picture
• Changing and Improving
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £66,832, Department of Health and Social Care contributes £18,044 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Sift date: W/C 13/05/2024

Interview date: expected W/C 27/05/2024

Interview location: By Video

The available interview slots will be released with the sift scores. 

Applications will be sifted on Behaviours, CV, and a Statement of Suitability.

Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the ‘key skills and experience required for the role’ section of the advert.

Please use your statement of suitability to (in no more than 1000 words) outline how you meet the key skills and experience required for the role as set out in the job advert.  

An initial sift based on the Lead Behaviour, Seeing the Big Picture, CV and Statement of Suitability, may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. 

At interview candidates will be assessed on Behaviours, Strengths, and a Presentation.

Candidates will be asked to give a presentation which will assess a Behaviour - Seeing the Big Picture. Details of the presentation question will be issued to candidates with the release of the sift scores.

To find out more about working in the department please visit our page on the Civil Service Careers Website here 

Please be aware that some travel may be required across the DHSC estate. 

Please note that applicants will require BPSS clearance. 

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via dhscrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. 

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Terms and Conditions

Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful. 

New Entrants to the Civil Service

New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions:

• Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff
• Privilege Leave: 1 day - for the King’s birthday
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
• Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months’ full pay and five months’ half pay
• Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service
• Probation: 6 month probation period

Existing Civil Service staff transferring from another Government department, on either level transfer or promotion

All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above).