Delivery Manager - Government Digital Service - G7

Location

Bristol, London, Manchester

About the job

Job summary

The Government Digital Service (GDS) is the digital centre of government — we are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

1. joining up public sector services
2. harnessing the power of AI for the public good
3. strengthening and extending our digital and data public infrastructure
4. elevating leadership and investing in talent
5. funding for outcomes and procuring for growth and innovation
6. committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need

Job description

As a Delivery Manager you’ll be working in a cross-functional team within the GOV.UK One Login programme. You’ll also be working with stakeholders both internal and across government to understand needs and to deliver new One Login capability. 

You’ll help enable effective decision-making that supports a high-performing team, creating the conditions for people to do their best work and addressing barriers as they arise. You’ll balance higher-level planning with the ability to engage in detail to unblock progress when necessary.

As a Delivery Manager you'll

• lead and motivate multi-disciplinary teams, helping them organise and plan their work, ensuring they deliver timely products and services that meet users’ needs
• co-create and co-own plans and progress using recognised lean/agile practices, and communicate status to more senior people and users appropriately
• provide useful and accurate delivery metrics to facilitate continual improvement 
• facilitate an inclusive team environment where innovation and challenge are welcomed from all colleagues
• deliver to the agreed goals, proactively tackling impediments, risks and blockers, and communicating and escalating where necessary
• continually improve the effectiveness, efficiency and cohesion of teams 
• work in partnership with product and technical and UCD counterparts on high profile work in ambiguous, complex and/or uncertain domains
• promote continual improvement, good communication and collaboration across the organisation using the principles of agile at scale and actively contribute to the delivery management community

Person specification

We’re interested in people with experience of:

• using lean/agile practices to ensure the iterative and timely delivery of complex digital products and services that serve real user needs, as well as coaching teams on the use of lean/agile practices 
• facilitating effective workshops which give a voice to all participants and provide concrete outputs and outcomes that enable delivery
• leading successful, high functioning, multidisciplinary delivery teams which are aligned to the organisation’s strategic priorities and standards, and using your skills and experience to guide colleagues through different phases of the life cyle
• proactively tackling impediments, risks and blockers in order to optimise the delivery flow of teams 
• managing, and implementing, challenging organisational processes and communicating them beyond the team, to report and escalate effectively
• driving excellence in the use of task management systems (eg Jira) for product delivery planning and reporting
• building relationships with stakeholders and other teams to facilitate delivery of projects, initiatives or processes