Interaction Designer - Planning Inspectorate - HEO

Location

Bristol, South West England, BS1 6PN

About the job

Job summary

We are looking for an experienced, proactive and engaging Interaction Designer to work within the Planning Inspectorates Digital Service Teams. You’ll be working with a multidisciplinary team to help deliver changes to our citizen facing and internal digital and data services that will change the way the Planning Inspectorate delivers an excellent service for our customers. 

It’s an exciting time to work as a Lead Interaction Designer at the Planning Inspectorate.  We have significantly invested and continue to invest in the people, systems, and tools to make our organisation one where our customers and digital services are at the heart of what we do.

The Digital Services team is expanding to meet the growing demands from our colleagues, government and our customers and we’re recruiting to increase both our capacity and capability to meet those demands and to provide outstanding digital, data and technology services. This role is a business critical, high-profile role and we are seeking a dynamic, motivated, and inspirational individual to be part of our team during this exciting time. 

The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people’s lives, the communities where they live and the economy.

We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services.  

For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers 

Job description

You will work collaboratively with a multi-disciplinary project team, to analyse problems and outline and prototype designs to solve those problems, helping to ensure that services are user focussed and clear, and ensuring new ways of working are embraced and our services delivered in line with project goals and delivery cycles. You will be an integral part of the digital team whilst working on the project and helping to maintain design standards whilst improving processes, strategies, and methods.   

Salary 

New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest  

This role is being advertised at HEO Grade  

Salary range for the Grade role is £36,396 - £39,424  

Working hours:  

Standard working week is 37 hours, flexible working hours policy available 

Office Attendance 

This role is contractually based at Temple Quay House, Bristol which is currently out of use due to undergoing refurbishment work. In the interim, we have the use of alternative office space in very close proximity to Bristol Temple Meads railway station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview. 

Person specification

We will assess your application against the Essential Criteria and Success Profile elements listed:  

Essential 

• Experience of working in multidisciplinary teams to embed user-centred design practices and deliver continuous user research. 
• Experience of applying Agile principles in practice.  
• Experience of designing interactions professionally for the web and mobile in a range of design environments.  
• Demonstrable experience of user centred interaction design including sketching and workable prototypes. 
• Demonstrable experience of prototyping in HTML & CSS. 
• Experience with a wide range of design software (e.g. Sketch, Creative Suite). 
• Knowledge of accessibility guidelines and experience of ensuring that digital services are accessible to all users, including users with low digital skills. 
• Experience of using the GOV.UK prototyping kit.  

Desirable 

• Experience designing GOV.UK services and the Government Service Standard. 

Experience  

• See Essential Criteria 

For guidance on how to structure your application please visit:  About the application process , Civil Service Careers

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Delivering at Pace
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• Experience of prototyping with HTML, CSS
• Experience of using GOV.UK prototyping kit is preferable