Data and CRM Apprentice - NS&I - EO

Location

Southwark, London (region), SE1 9HA

About the job

Job summary

• Develop and deliver targeted data selections for our marketing, research, financial adviser, web-ops and ad-hoc service communications.
• Ensure that audience selections, personalisation and planned tests are accurate, measurable and well documented, using robust statistical experimentation and targeting methodologies.
• Keep customer data secure by implementing our obligations under GDPR and following data protection guidance.
• Test and broadcast customer and adviser outputs (ensuring the right data is applied to the right communication), and provide high-level analysis of channel engagement and response.
• Provide data and insight to plan for future customer engagement, investigate

Job description

Please see role profile for full list of responsibilities.

Person specification

Essential qualifications, skills and experience

• Level 3 qualification (apprenticeship/A-levels/BTEC in a statistical subject or equivalent)
• 5 GCSEs, including English and Maths at Grade 5 (C) or above or equivalent qualification
• You must not already hold a Level 4 Apprenticeship Qualification in Data Analysis.

Experience

• Any experience with large data sets or in a data role including analysing data sets, including querying and extracting data for communications.
• Demonstrable interest or experience of working with any of the following analytical tools; SAS, R, Python or Visualisation tools; Tableau, PowerBI or other Marketing Automation tools.
• Understanding of statistical hypothesis testing and campaign design methodology.
• Ability to interpret data and analysis, summarise key findings and make recommendations to non-data literate colleagues.
• Strong planning and organisational skills to meet deadlines.
• A proven ability to demonstrate attention to detail.

Qualifications

• Level 3 qualification (apprenticeship/A-levels/BTEC in a statistical subject or equivalent)
• GCSEs, including English and Maths at Grade 5 (C) or above or equivalent qualification

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Developing Self and Others
• Working Together
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Developing Self and Others
• Working Together