Senior Business Analyst - GDS - G7

Location

Bristol, London, Manchester

About the job

Job summary

The Government Digital Service (GDS) is the digital centre of government — we are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

1. joining up public sector services
2. harnessing the power of AI for the public good
3. strengthening and extending our digital and data public infrastructure
4. elevating leadership and investing in talent
5. funding for outcomes and procuring for growth and innovation
6. committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need. 

The Cyber and Domains Protection Team provide high quality relevant and actionable vulnerability, incident, threat and dependency information for the protection and resilience of the UK’s Public Sector’s digital services. We protect public sector domain name spaces such as “.gov.uk”, and ensure they remain stable, trusted, well managed and resistant to compromise. The team also helps protect the infrastructure tools and services associated with these domains.

Job description

As a Senior Business Analyst you’ll:

• Engage with organisations across the public sector to help define and improve cyber security services
• Model current processes, systems, and data around vulnerability management and other cyber security functions in organisations.
• Share and explain your findings with service owners and project teams
• Identify improvements to be made, specifically, and generally, identifying common problems and solutions across multiple organisations
• Describe and recommend appropriate improvements to organisations we work with
• Work with the User Researchers and Services Designer to design and deliver an effective service that meets user needs.
• Work with the other team members to ensure services are monitored in operation and effectiveness measured through KPIs

Person specification

We’re interested in people who have:

• experience of successfully analysing business problems across a large number of organisations or business units
• experience of complex modelling across several organisational boundaries and using these models to support solutions
• experience successfully supporting several projects or services simultaneously
• Experience defining and managing business requirements in government cyber security risk environments 
• experience of working according to the Service Manual
• experience in agile working practices, adapting to iterative feedback and prioritising tasks based on user and business needs
• experience in testing services delivered by teams of specialists working with client organisations
• experience managing stakeholder relationships across government, public sector or charity sector organisations
• excellent planning and organisational skills