Senior Interaction Designer - GDS - G7
Government Digital & Data -
Location
Bristol, Manchester
About the job
Job summary
The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.
Our priorities are to drive a modern digital government, by:
- joining up public sector services
- harnessing the power of AI for the public good
- strengthening and extending our digital and data public infrastructure
- elevating leadership and investing in talent
- funding for outcomes and procuring for growth and innovation
- committing to transparency and driving accountability
We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.
We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.
GOV.UK is the online home of government information and services. Every week GOV.UK supports millions of users to complete complex and potentially life changing interactions, such as making a lasting power of attorney, applying for a provisional driver’s licence, or applying for benefits.
This senior interaction designer role is for two roles that we’re hiring for the GOV.UK programme of work that includes among others the website and publishing tools.
One role will sit within the publishing deputy directorate of the GOV.UK programme.
In this role you will be expected to work within a multi-disciplinary team to reduce complexity of workflows within our publishing content management tools. As a user centred design practitioner, you’ll be ensuring that our publishing systems are consistently inclusive, accessible and easy to use for our users.
The other role will sit within the brand team, to focus on the updated GOV.UK brand. You’ll be expected to work on the brand guidelines website, create hi and lo-fidelity prototypes and collaborate closely with the brand team and other product teams to explore how the GOV.UK brand can be applied to different channels such as the website, mobile app and/or social media to help create a unified, coherent and consistent user experience.
Job description
As a designer at GDS you’ll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles. You’ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You’ll help the government transform the way it delivers services, so that they’re more efficient, simpler, faster and easier to use.
You'll be part of a fantastic design community in government, where we share ideas and challenges with 1000s of designers across the public sector. This is a chance to work on services that matter, at a huge scale, with people who value design. Find out more about what it’s like designing in government on our Design in Government blog.
As an interaction designer you’ll:
- design digital services that meet user needs
- work effectively in a multidisciplinary, agile environment, adapting quickly to changes in requirements, priorities or user needs
- use research and analytics to understand users needs, identify service failures and test different designs
- design collaboratively and in the open, engaging your whole team with the design process and adapting it if necessary
- champion accessibility and inclusion, consider the impact of new technologies and ensure that designs meet legal requirements
- collaborate with designers in other teams and departments, reviewing each other's work and developing shared patterns
Person specification
We’re interested in people who:
- design clear, usable, accessible digital interfaces across multiple channels, for example for web, apps, or conversational interfaces
- have experience of guiding, supporting and mentoring others
- have experience in making effective decisions with user research data
- have experience of working with senior stakeholders and ability to negotiate important design decisions
- have experience of engaging with people in a variety of ways (eg, workshops or co-design activities)
- have an understanding of the importance of inclusive, equitable, accessible and sustainable public services
- have a working knowledge of WCAG and how it is used to develop accessible products and services
- have an awareness or experience of the GOV.UK Design System
- have an experience of working closely with other designers and developers to develop components and patterns that can be reused across products and services.
