Interaction Designer - HO - SEO
Government Digital & Data -
Location
Croydon CR0 2WF, Manchester M5 3LZ, Sheffield S3 8NU
About the job
Job summary
We are looking for an Interaction Designer to work across policing and public protection services, helping design systems that keep communities safe and support frontline officers.
Home Office Digital designs, builds, and develops innovative digital services that are critical to the UK's security and prosperity. Our systems support millions of visa applications, border crossings, passport applications, and police checks every year.
You will join the Policing and Public Protection Technology (PPPT) portfolio as part of the central user-centred design (UCD) team. Working centrally rather than being embedded in a single programme means you will have exposure to a diverse range of products and services across biometrics, offender management, national security, modern slavery and much more. This varied portfolio offers the opportunity to tackle different design challenges, work with multiple stakeholder groups, and see the breadth of how technology supports protects people across the UK.
As an interaction designer, you will design the flow of user interactions across services and products, ensure correct use of both Government and Home Office design systems, and iterate prototypes for user testing.
You will have experience of designing in an agile environment and want to help government transform the way it delivers services.
You will work closely with user researchers, content designers and service designers to create designs, challenge assumptions and build accessible solutions based on user needs.
You can learn more about design and research in the Home Office on our blog:
- sharing user-centred design lessons learnt at the Home Office
- applying user-centred design in a data-focused product
- and by looking at our design system
We have a thriving UCD community. If you want to work with us to ensure that our services are easier and simpler to use, apply now.
Job description
Your main day-to-day responsibilities will include:
- Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
- Mapping user journeys, processes and visualising design problems
- Understanding and advocating for user needs to design simple, effective and accessible services
- Collaborating within a multidisciplinary team by sharing design work, participating in research activities, running workshops and communicating design decisions
- Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office
- Championing UCD within the Home Office Design community and across government to share best practice
- Taking responsibility for your own learning and development and seek opportunities to improve your knowledge and experience
Watch this video to hear from members of the team talking about the projects they work on and their experience of working here.
Person specification
UK residency and security requirements - You need to have lived in the UK for the past 5-years.
Essential criteria
You will be assessed against the following skills and experience during the selection process:
- Evidence-based design: understanding user needs, participating in research activities and interpreting user research to inform design
- Prototyping and concept creation: sketching, concept creation and designing prototypes at different levels of fidelity
- Interaction design: using your extensive knowledge of visual and interaction design to create usable, accessible and responsive user interfaces
- Accessibility and inclusion: applying accessibility standards, understanding how the internet works and the technology constraints that may need to be considered in design
- Collaboration: running workshops, participating in discussions and assisting in the facilitation of the design of the service through collaboration with other professions
- Communicate, persuade and advocate: clearly articulating to stakeholders the benefits of taking a user-centred approach, based on evidence
The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework.
Technical skills
We'll assess you against these technical skills during the selection process:
- Evidence-based design
- Prototyping and concept creation
- Interaction design
- Accessibility and inclusion
- Collaboration
- Communicate, persuade and advocate
