Senior Product Manager - National Crime Agency - G7
Government Digital & Data -
Location
Belfast, Birmingham, Bristol, Leicester, London, Normanton, Warrington
About the job
Job summary
The Senior Product Manager is a pivotal leadership role within the National Crime Agency’s Enterprise Services Digital Platforms function, responsible for shaping and delivering complex, high‑risk and technically sophisticated digital products and platforms. Acting as a bridge between organisational ambition and technical execution, the role ensures that corporate digital platforms, infrastructure and shared technical services align with strategic objectives while meeting the needs of users, customers and partners. The postholder will bring strong leadership, communication and organisational skills, underpinned by a solid technical background, and will lead multidisciplinary teams to deliver high‑quality, high‑value digital outcomes that support the Agency’s mission.
Job description
As a Senior Product Manager, you will lead a portfolio of complex technology platforms, infrastructure and shared services that support critical operational capabilities.
You will own the vision, strategy and roadmap, ensuring digital platforms meet user and organisational needs while remaining secure, resilient, sustainable and aligned with technical and engineering standards.
Combining strong product leadership with technical knowledge, you will understand how platforms are architected, engineered, integrated, secured and operated. You will define technical requirements, challenge proposed solutions and make informed decisions about priorities, investment and future development.
Working with engineers, architects, cyber security, service management and delivery teams, you will balance user and business needs with architecture, security, resilience, performance, supportability and technical debt. You will manage technical risks and dependencies throughout the product lifecycle and drive continuous improvement.
You will also work closely with stakeholders and suppliers, acting as an intelligent customer to ensure services deliver the required quality, performance and value.
This role aligns to Senior Product Manager in the Government Digital and Data Profession Capability Framework.
Person specification
Technical Expertise: Strong technical understanding gained through engineering, computer science or relevant experience in software, infrastructure, testing or a related technical discipline.
Product Management: Proven experience managing complex technical products or services, balancing user and business needs with technical constraints, dependencies and priorities.
Technical Product Leadership: Experience leading, coaching and developing Product Managers or Product Owners, and contributing to effective product management practices.
Platforms and Infrastructure: Experience working with infrastructure, platforms or shared technical services, including reuse, technical debt, resilience, scalability and simplification.
Leadership and Delivery: Experience leading teams in complex environments, working across multiple disciplines and using agile approaches to deliver and measure outcomes.
Communication and Influence: Strong communication and influencing skills, with the ability to explain complex technical issues, build relationships and secure senior stakeholder buy-in.
