Infrastructure Engineer (Storage, Backup and Cyber Recovery) - Driver and Vehicle Licensing Agency - HEO

Location

Swansea

About the job

Job summary

Do you have experience working on infrastructure related services?

Would you enjoy working as part of a team in the support of storage and cyber recovery solutions?

If so, we’d love to hear from you!

At DVLA, digital services are at the heart of how we deliver for millions of citizens across the UK. Information Technology Services (ITS) provides the critical infrastructure, platforms and support that enable the Agency to deliver secure, reliable and innovative services to customers, partners and colleagues.

As part of the Infrastructure & Operations Services (I&OPS) directorate, the Storage, Backup and Cyber Recovery team are responsible for maintaining and enhancing the infrastructure that stores and protects DVLA's vital data and services. The team manages enterprise storage, backup and cyber recovery solutions, ensuring systems remain resilient, secure and recoverable in the face of evolving threats and operational challenges.

Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency – Civil Service Careers.

Job description

As an Infrastructure Engineer, you will help support and maintain the DVLA's enterprise storage, backup, and cyber recovery platforms. The role is important in helping to ensure the availability, resilience, and recoverability of critical services, supporting business continuity and data protection requirements.

Working as part of the Storage, Backup & Cyber Recovery team, you will provide technical support across a range of storage, backup, and cyber recovery technologies. You will contribute to the delivery, support, and ongoing improvement of the DVLA's data protection and recovery capabilities, helping to maintain reliable and secure infrastructure services.

You will play an active role in resolving technical issues and identifying opportunities to improve processes and ways of working. Working alongside experienced engineers, you will help deliver effective operational support and contribute to the continued development of the service.

Your responsibilities will include, but aren’t limited to:

• Ensure services are delivered and used as required.
• Work with and support colleagues to provide infrastructure services.
• Work collaboratively with colleagues, technical specialists, engineers and third-party suppliers to deliver reliable infrastructure services.
• Create and maintain technical documentation.
• Contribute to the support of the storge, backup and cyber recovery services.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

• Experience of supporting and maintaining infrastructure related services to ensure they remain reliable, secure and available to users.
• Contributed to the delivery and continuous improvement of infrastructure related services, supporting routine maintenance, monitoring and recovery activities.
• Experience of working collaboratively with colleagues and suppliers to resolve technical issues and deliver effective infrastructure related solutions.
• Experience of implementation infrastructure related changes and service improvements, helping to meet business and user needs.
• Supported and developed technical documentation, procedures and recovery processes.
• Experience of resolving infrastructure related incidents, identifying opportunities to improve services and reducing future disruption.

Additional Information

The salary of £40,590 (basic salary £37,090) includes a non-pensionable Recruitment and Retention Allowance of £3,500.