Lead Delivery Manager - Ministry of Justice - G6
Government Digital & Data -
Location
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
The Role
We’re recruiting for two Lead Delivery Managers here at Justice Digital, Data and Science to be part of our warm and collaborative Probation Digital Team, and the Office of the Chief Technology Officer.
This role aligns against Delivery Manager Profession from the Government Digital and Data Framework
Lead Delivery Managers are accountable for effective delivery of groups of products and are responsible for the recruitment and performance management of delivery managers within their area. They also remain ‘hands-on’, supporting high-priority product delivery.
Lead Delivery Managers define and implement standards and processes for delivery and are experienced in leading multidisciplinary teams that build, support and continuously improve products of significant scale and complexity.
As a Lead Delivery Manager, you will have a proven ability in successfully delivering large software development projects/programmes. This is a high-impact role where you will be building, maintaining and motivating teams; protecting them and making sure the teams in your area collaborate effectively. You’ll coach teams and facilitate a culture of continuous improvement, proactively managing dependencies and risks to overcome obstacles to delivery.
As an Agile delivery leader in our organisation, you will have a proven record of working with senior leaders, stakeholders and third parties to drive agile transformations at an organisational level. You will be part of our digital delivery leadership community driving cultural and procedural change and embedding Agile approaches and ways of working. With a strong background as a Scrum Master or Agile Coach (or similar roles) you will primarily focus on delivery strategy, while supporting the creation of self-organising and high-performing teams, supported closely by Senior Delivery Managers.
You will have the ability and experience of establishing/driving Agile delivery/transformations, through a solid coaching background. As well as demonstrating your leadership qualities in building new teams through hiring of FTEs but also using managed services suppliers.
The Team
Probation Digital
Probation Digital is a rapidly growing and transforming organisation. It works to deliver and maintain sustainable live services and new products that support staff who work with vulnerable members of society. It is an organisation built up of experts in UCD, software development, agile and product disciplines who collaborate together to create an inclusive culture and work towards strategic goals to improve operational services in His Majesty’s Probation Service.
Office of the Chief Technology Officer
The Chief Technology Office sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working and supports teams to build and operate systems that are secure, reliable and sustainable.
We aim to enable teams across MoJ and accelerate digital delivery by identifying common user needs and organisational challenges, and delivering high-quality, user-centred solutions.
We are driving key transformations across MoJ while transitioning to a product operating model, ensuring we continue to deliver measurable value to users at pace. With products and services across engineering, data architecture and governance.
Key Responsibilities:
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
- Agile and Lean practices (skill level: expert) You know how to coach and lead teams in Agile and Lean practices. You are a recognised expert that advocates these approaches, continuously reflecting and challenging the team. You can create or tailor new ways of working; you are always innovating.
- Commercial management (skill level: expert) You can act as the escalation point and resolve large or high-risk commercial management issues. You know how to coach others in appropriate commercial management.
- Communication skills (skill level: expert) You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. . You can speak and represent the community to large audiences inside and outside of government.
- Life-cycle perspective (skill level: expert) You know how to successfully lead teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You know how to coach others. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle.
- Maintaining delivery momentum (skill level: expert) You know how to optimize the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues.
- Making a process work (skill level: expert) You can identify and challenge organizational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can coach the organization to inspect and adapt processes. You know how to guide teams through the implementation of a new process.
- Planning (skill level: expert) You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across services and coordinate delivery. You know how to coach other teams as the central point of expertise.
- Team dynamics and collaboration (skill level: expert) You know how to change organisational structures to fixable and sustainable designs. You can lead on strategy for an entire organisation, joining up business needs with innovative analysis. You can make and justify decisions characterised by high levels of risk, impact and complexity. You know how to build consensus between organisations (private or public) or highly independent and diverse stakeholders. You can solve and unblock issues within teams or departments at the highest level. You understand the psychology of a team and have strong mediation skills. You can coach an organisation on team dynamics and conflict resolution.
Willingness to be assessed against the requirements for BPSS clearance