Senior Delivery Manager - Department for Transport - G7
Government Digital & Data -
Location
Birmingham, Hastings, Leeds, Swansea
About the job
Job summary
Are you an experienced delivery leader who thrives on delivering complex digital services and products?
Can you lead high-performing teams to deliver better outcomes for users and the organisation?
Do you have the skills to manage risk, influence senior stakeholders and drive delivery at pace?
If so, we’d love to hear from you!
This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability.
Lead delivery. Drive change. Deliver impact.
Lead the delivery of complex digital products and services that improve outcomes for users, shape organisational change and support the Department for Transport's digital transformation ambitions.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at Department for Transport Central - Department for Transport Careers and within the Government Digital and Data Profession.
Job description
Join the Department for Transport's Digital, Information and Security Directorate at a pivotal time of transformation. As a Senior Delivery Manager, you'll lead the successful delivery of complex, high-risk digital products and services that support organisational priorities and improve outcomes for users.
Working within the Create Service Line or PMH Programme, you'll be responsible for overseeing delivery throughout the product lifecycle, ensuring services are delivered to agreed standards, timescales and budgets. You'll establish effective governance, manage risks and dependencies, and act as the key escalation point for delivery challenges, driving progress across multiple workstreams and stakeholders.
You'll lead and develop delivery teams, coaching and mentoring colleagues while fostering a culture of collaboration, continuous improvement and high performance. Working closely with senior stakeholders, you'll provide clear communication, build trusted relationships and ensure delivery remains aligned with strategic objectives and user needs.
This is an exciting opportunity for an experienced delivery professional who excels at leading complex programmes, navigating ambiguity and enabling multidisciplinary teams to deliver meaningful change through modern digital services.
Your responsibilities will include, but aren’t limited to:
- Owning end-to-end delivery of complex, high-risk digital products and services, ensuring alignment with user needs and business objectives.
- Establishing and maintaining governance, risk management, and reporting mechanisms to monitor delivery progress, dependencies, issues and project budgets.
- Acting as the primary escalation point for delivery issues within allocated projects and services.
- Building and maintaining strong relationships with senior stakeholders, providing clear and consistent communication on delivery status and challenges.
- Line managing, coaching, and mentoring delivery managers and other team members, promoting continuous learning and development.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Person specification
Essential qualifications:
You will hold at least four of the following qualifications (or equivalent). Alternatively, you will hold two of the qualifications and be willing to work towards obtaining a further two.
- PRINCE2 Practitioner
- Management of Risk Practitioner
- APM Practitioner Qualification
- APM Chartered Project Professional
- Project Leadership Programme (PLP)
- Managing Projects and Leading Workstreams
- Certified Scrum Master (CSP) with Scrum Alliance or similar
- Agile Project Manager – Foundation & Practitioner or similar
You will be required to provide evidence that you hold any essential qualifications at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.
To be successful in this role you will need to have the following experience:
- Experience managing complex deliveries using a range of project and agile methodologies.
- Experience working in a wide ranging complex digital environment.
- Experience managing internal and external stakeholders including suppliers.
- Experience managing contracts and budgets for IT projects.
- Experience working with and leading matrix teams to successfully deliver digital projects, products or services that meet user needs.
