Technical Lead Product Manager - UK Health Security Agency - G6

Location

Hybrid working based at any of our core HQs

About the job

Job summary

We are looking for a Technical Lead Product Manager to work within the Digital Development and Operations Team, which is part of UKHSA Chief Data Officer (CDO) Group.

The CDO Group mission is to enable UKHSA to make the nation’s health secure through safe and innovative digital capabilities and by the transformation of public health data, analysis, insight and surveillance. In Digital Development and Operations, we do this by delivering services which meet and maintain the Digital Service Standards Service Standard - Service Manual - GOV.UK. 

We proactively partner, across UKHSA and beyond, to influence, design and deliver digital and technology products and services that underpin Agency objectives, and provide tangible, valued business and citizen health outcomes. 

As a Technical Lead Product Manager, you will be responsible for a product portfolio, and the delivery of product quality and value. You will work with teams to identify, implement and improve strategies and tactics for their products and engage with senior stakeholders including Director Generals, Permanent Secretaries, and Ministers. You will be a member of the Digital leadership team, provide product leadership and direction across multiple teams, and contribute to the development and execution of digital and technology strategies.

Job description

• Lead a large/diverse product portfolio using evidence to guide product decisions, set priorities and ensure the portfolio aligns to UKHSA’s strategic objectives
• Oversee/support multidisciplinary product teams to turn strategic vision into reality - delivering, operating and continuously improving products to meet evolving user needs
• Ensure services/products have a clear strategy and roadmap that deliver the vision/outcomes/benefits aligning priorities to user and business needs for maximum value and efficiency
• Direct/lead senior stakeholder relationships to resolve issues, drive outcomes and ensure appropriate governance, assurance, resources and funding exist
• Provide leadership across the organisation in digital, championing product-led, agile ways of working
• Work closely with the leadership team and Heads of Profession to ensure alignment with digital standards, contribute to the strategy and support cross functional collaboration and integration
• Support recruitment, provide coaching and mentoring to build/strengthen product management capability across the organisation, identifying learning and development opportunities for people/teams
• Strategic awareness of trends and changes in user behaviour, policy and technology initiatives such as AI and implications for successful delivery of government digital services
• Work closely with Commercial to produce Statements of Work (SOW), evaluate suppliers and support procurement exercises

Technical Specialism – Enterprise Data and Analytics Platform (EDAP)

Technical Lead Product Managers within UKHSA may be aligned to strategic technical platforms that enable data, analytics and digital service delivery across the organisation.

In this role the Technical Lead Product Manager will provide product leadership for the UKHSA Enterprise Data and Analytics Platform (EDAP) — the agency’s strategic data platform enabling the ingestion, transformation, analysis and sharing of public health data across the organisation.

The post-holder will work closely with platform engineering, data engineering, architecture, security and analytical teams to ensure the platform supports scalable, secure and sustainable delivery of analytical capabilities and data products. In addition to the core responsibilities of the Technical Lead Product Manager role, the post-holder will:

• Define and evolve the product vision, strategy and roadmap for EDAP in alignment with the UKHSA Data Strategy and wider digital and enterprise architecture principles.
• Ensure the platform supports secure, scalable and compliant ingestion, transformation and management of public health and surveillance data.
• Work with data engineering, analytics and science teams to support the development of data pipelines, curated datasets and analytical environments that enable insight generation across UKHSA.
• Champion the needs of internal platform users, including analysts, data scientists, public health specialists, software engineers and operational teams.
• Ensure the platform enables reusable capabilities, standardised analytics tooling and data products that improve analytical capability and delivery efficiency across the organisation.
• Support the migration of legacy data environments and analytical workloads onto EDAP. 
• Work with governance, privacy and security teams to ensure the platform meets data protection, regulatory and information governance requirements. 
• Define and track platform adoption, usage, reliability and value metrics to ensure the platform delivers measurable organisational benefit.

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by your line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

Person specification

Essential Criteria

• A degree-level qualification or equivalent in a relevant subject such as Digital Product Management, Computer Science, Information Systems, or Business Technology
• In-depth  experience in digital product management
• Experience of applying service standards and best practice frameworks, such as the  Service Standard - Service Manual - GOV.UK, to products and services and leading teams through independent assessments of such compliance
• Experience leading supplier engagement, contractual oversight, and outcome delivery via SOWs
• Exceptional communication and leadership skills with the ability to influence at all levels - shaping the strategic direction of your team, influencing directorate plans and organisational outcomes
• Understanding of platform ecosystems, including APIs, data pipelines, infrastructure automation, and shared services
• Experience defining platform adoption strategies, internal user enablement, and measuring platform value
• Experience producing business cases, value assessments, and benefit realisation plans

Desirable Criteria

• Experience working within UK central government or ALBs aligned to GDS principles
• Ability to deliver against KPIs and OKRs in a fast-paced operational environment
• Active member of a product community or thought leadership group