Infrastructure Engineer - Department for Work & Pensions - SEO

Location: Leeds or Manchester

What is this role?

This is a hands‑on Microsoft 365 Infrastructure Engineer role within DWP Digital, supporting and improving Microsoft 365 services used at enterprise scale.

You’ll focus on Microsoft 365 Apps for enterprise (Office) and Adobe products, ensuring updates, configuration and security changes are delivered smoothly across thousands of users and devices.

Why this role matters

Microsoft 365 underpins how DWP staff collaborate and deliver services every day.

In this role, you’ll:

• Keep critical tools secure, up to date and reliable
• Improve how Microsoft 365 services are deployed and managed
• Support accessibility tools that enable colleagues to do their jobs effectively

What you’ll be doing

As an Infrastructure Engineer, you will:

• Deploy and manage Microsoft 365 Apps (Outlook, Word, Excel, PowerPoint, OneNote)
• Deliver evergreen feature and quality updates
• Administer and update Adobe desktop applications
• Design and deploy Windows 11 and Entra ID policies
• Use Microsoft Endpoint Configuration Manager and Intune
• Package, test and deploy desktop applications
• Support assistive technologies (e.g. Dragon, JAWS)
• Work with Microsoft and third‑party suppliers
• Support live services and improve platform resilience

Who this role is for

This role could be a great fit if you:

• Have strong experience with Microsoft 365 administration
• Enjoy deploying, updating and improving live services
• Are comfortable working in enterprise Windows environments
• Care about accessibility, security and service quality
• Like working in collaborative, multi‑team environments

Technologies you’ll work with

• Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
• Microsoft 365 Apps for enterprise (Office)
• Adobe products and services
• Windows 11, Entra ID
• Microsoft Endpoint Configuration Manager
• Microsoft Intune
• ITIL practices (Change & Problem Management)

Interested?

This partner post gives you the overview.

Click through to the full Civil Service job advert to see all details and apply.