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Business Analyst - National Savings and Investments - SEO

Government Digital & Data -

Full-time (Permanent)
£51,800 – £54,500 in London; £49,600 – £52,200 in Durham, Preston, Glasgow
Published on
21 October 2026
Deadline
28 October 2026

Location

Can be based at any one of our four offices in the UK. These are London (SE1 9HA), Durham (DH1 1SL), Preston(PR4 1TE) or Glasgow (G2 8JX)

About the job

Job summary

NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.

A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively.

We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.

The Business Analyst bridges the gap between business needs and technical solutions. They are responsible for understanding the business goals, target operating models, processes, and challenges and then translating these into clear, outcome focussed requirements for delivery by NS&I’s strategic partners. Their role is to ensure that business objectives are understood and met through the most effective use of technology and processes.

The Business Analyst performs an influential role within the Business Transformation Programme, providing project scope definition, process modelling, gap analysis, requirements definition, feasibility assessments, and support for funding approvals and benefits realisation. Collectively these activities help manage complexity, prevent miscommunication, improve operational efficiency, mitigate risk and support delivery of business value.

Job description

  • Business Situation Investigation and Problem Analysis

Investigate root causes of business problems, or opportunities, identifying where a particular business need exists and shaping the project to address this need. 

  • Business Process Modelling and Improvement

Research, analyse and define current and proposed business processes, apply gap analysis to identify actions required to implement the revised processes. 

  • Business Analysis Reports and Presentations

Synthesise information, viewpoints and diagrams into objective reports and presentations that enable efficient communication and effective decision making. 

  • Business Case Development and Feasibility Assessment

Evaluate the options to meet the business need and support development of the business case throughout the funding approval cycle. 

  • Business Requirements Definition and Validation

Elicit, analyse and define requirements for business and IT change initiatives, ensuring traceability and alignment across strategic delivery partners. 

  • Business Acceptance Testing

Support NS&I People in testing new business and IT changes to ensure acceptability and delivery of agreed business outcomes. 

  • Business Change Deployment

Support the deployment of business and IT changes, within NS&I Corporate (Head Office), to ensure a smooth transition.

Person specification

See attached role profile for further details

Qualifications

BCS International Diploma in Business Analysis (or equivalent)

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